Site Manager

Overview

We are looking to hire a Site Manager with IST Management Services.  We are seeking a candidate with management experience in mail, court runs, copy/print/scanning/hospitality/reception, and package processing environments who is ready to step into a hands-on team leadership role.  The Site Manager will be responsible for managing and fostering a professional and pleasant working environment.  Previous law firm management experience a PLUS

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off

Compensation: $75,000-$85,000 yearly

Hours of Operation: Monday through Friday

IST Management is a business process outsourcing company. We have over 1,800 employees with operations in 38 cities across the U.S.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members in 2022.

Responsibilities

Job Responsibilities:

• Oversee up to 12 employees 
• Min. 3 years experience in a law firm environment
• Maintain effective written and oral communications with clients and employees
• Prioritize work and deploy staff as required to ensure customer needs are met regarding on-time delivery of services and quality of work
• Prepare and distribute management reports to the client in a timely and consistent manner
• Ensure maximization of productivity through efficient use of standard operating procedures
• Develop new procedures to improve the operation of the site and to lower operating costs
• Manage, train, and coach employees to develop a work environment that promotes high motivation and customer satisfaction
• Take corrective action as necessary on a timely basis and in accordance with company policy; Facility management a plus

Qualifications

Qualifications:

• High school diploma or equivalent (GED) is required
• Knowledge of supervisory techniques to manage, motivate and train employees
• Excellent computer skills
• Ability to communicate professionally both verbally and written with customers and other employees, both one-on-one and during meetings
• Must have attention to detail and critically think through and resolve problems
• Must have customer service skills and be able to maintain a consistent, high level of service
• Must have ability to multi-task and prioritize
• Understanding of mail operations, package processing and working knowledge of various related equipment
• Ability to lift 50 lbs. with aid; A valid driver’s license

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [email protected].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.