At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Overview of BU/Team:

GCG Madrid is the commercial team that manages a closed portfolio of corporate clients with a global agreement in place

The Intern Will:

The ideal candidate will join the Global Commercial Sales function in Spain, specifically the Global Clients development structure, and will learn to manage specific commercial and process projects by;

Gain experience in interacting with other corporate functions (e.g. PA Servicing, Credit, New Accounts, Onboarding) and being tasked to monitor and optimize internal processes for American Express (e.g. American Express solution for Colleagues’ meals) and other Clients.

Comprehend the NPS (Net Promoter Score) satisfaction analysis management process for the B2B clients, from the preparatory phase to the implementation of ad hoc contents and strategies to optimize response rates that influence the results.

Understand the structure in the daily client management activities and learn to produce internal and external reporting and liaise with the operations units.

Desirable Qualifications/Skills & Experience/Language Requirements:

Current graduate students in Economics are encouraged to apply

Meticulous attention to detail and organizational skills

You’re able to remain calm under pressure, think on your feet and proactively solve problems

Good communication and relational skills

Self-starting, innovative thinker who can provide team with suggestions and recommendations for process improvement

Team player

Fluency in English & Spanish

Proficient knowledge of Office tools (Excel, Power Point)

American Express is a global organization and as part of your application, please submit your CV in English, as this role requires candidates to demonstrate proficient English writing, reading, and oral communication skills.  

More information:

Location: Madrid

Starting Date: Monday 24November 2025

Duration: 12 Months

Hours: 35 hours per week

For Recent Graduate Students:

Alongside your internship you will be enrolled on programme coordinated by Fundación Universidad Empresa (FUE). This programme will allow students to focus on productivity, adaptive management and innovation, to apply their theoretical knowledge in a real-world setting, collaborating directly on the management and optimization of commercial processes. The student will develop essential skills in project management, data analysis, and negotiation, which are critical for future integration into the labor market.

To enroll the programme, the candidate must have completed the degree or due to submit the final degree project, or the final degree project plus 9 ECTS max.

For Undergraduate Students:

If you are an undergraduate or masters student, you must be in your final year of study and your university will need to agree that you can commit to 35hours per week. Please ensure you check this with your university prior to applying.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Campus – Internship Programme

GCS: Junior Project Analyst, 2025, Madrid, A756667 - GCS-GBL & US LARGE Enterprises, A0022 - GCS - Global Commercial Services - A0022

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