Customer Service Intern

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

We are looking for a motivated and proactive Customer Service Intern to join our multilingual Business Center team in Barcelona.
This internship is a great opportunity to gain hands-on experience in a fast-paced, international environment while learning how customer service connects with sales, logistics, and operations.

Responsibilities

• Manage customer requests and order status from start to finish, including:

• • Creating quotes for Keysight Partners and Distributors using CRM Salesforce

  • Processing orders in DBMS Oracle

  • Tracking deliveries and updating customers

  • Assisting with invoicing or order-related questions

• Collaborate with cross-functional teams such as Sales, Logistics, Manufacturing, and Credit & Collection

• Observe and apply customer service policies to support problem-solving and continuous improvement

• Provide general administrative support (reporting, documentation, follow-ups)

• Learn and contribute to improving processes that enhance customer experience

Qualifications

• Currently pursuing or recently graduated in a related field (e.g., Business, Communications)

• Strong communication skills in English and at least one other European language (German, French, or Italian preferred)

• Detail-oriented, good organizational skills, attention to detail

• Positive attitude, self-motivated, and proactive

• Ability to work collaboratively in a multicultural environment

What We Offer

A place within an exciting company! At Keysight, we develop visionary, market-leading, and highly innovative customer breakthroughs that connect and secure the world.

Our benefits include:

• Learning opportunities such as:

  • Developing practical customer service skills in a professional setting

  • Gaining insight into the end-to-end customer service process

  • Learning how to interact with various internal and external stakeholders

• Flexible working hours and work-from-home days

• Internship with a competitive salary

• Individual training curriculum and development opportunities

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***