What you get to do in this role:

Quality assurance of new tools and processes within localization
Perform linguistic testing of the localized content: typo, grammar, punctuation, syntax etc.
You will identify Internationalization/localization bugs, categorize them properly, and support development teams to fix/verify the bugs to closure.
Collaborate with engineering to ensure accuracy is preserved across language(s).
Functional testing of the ServiceNow Platform.
Work with the i18n automation team to analyse violations captured by the automation tooling.
You will perform test activities that include the usability aspects of a product/feature.
Seek continuous improvement within quality assurance processes.

Required Qualifications:

Current enrollment in a full-time Master's Degree program in Translation Studies, Translation Technology, Computer Science or a related discipline at an accredited university.
Must be a student for the full duration of the internship
Must be available to start on 15th June 2026
Commit to the full-time 6-12 months internship duration
Native-level proficiency in another language as well as English is beneficial
Excellent English written and verbal communication skills with the ability to present complex technical information in a clear and concise manner.
Understanding of International/localization Quality engineering.
Proven ability to work with their classmates/lecturers and build a high-performance culture that embraces collaborative techniques.
Ideally, have some knowledge of automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects.
Desire to interact with many different development teams to test and report on product issues pertaining to localisation.

Preferred Qualifications:

Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving through AI tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact
Understanding of foundational AI concepts including basic prompt engineering
Full-stack development capabilities with software design principles and agile methodologies
Demonstrated experience in constructing scalable, secure, and efficient software systems
Proficiency in data structures and algorithms. Basic understanding of relational data modeling
Previous software engineering experience gained from internships, academic or personal projects, coding competitions or relevant publications

Intern – Localization Quality Engineer

ServiceNow