Partner Enablement Service Intern

We are seeking a motivated and detail-oriented intern to join our Partner Enablement team. This internship offers hands-on experience in operational workflows, AI-driven content creation, and partner success reporting. You’ll work closely with cross-functional teams to support enablement initiatives and contribute to strategic outcomes.

Key Responsibilities:

Enablement Workflows & AI Knowledge Creation

• Learn and document enablement workflows and ticketing system processes.

• Analyze support tickets and feedback to identify common themes.

• Use AI tools to generate and refine internal knowledge articles for partner self-service.

Onboarding & Webinar Support

• Assist in the coordination and delivery of onboarding sessions for new partners.

• Support webinarlogistics including scheduling, content prep, and live facilitation.

• Help maintain onboarding documentation and readiness materials.

Partner Success Metrics & Reporting

• Contribute to the development of dashboards tracking partner engagement and enablement KPIs.

• Assist in compiling reports for leadership on partner performance and onboarding outcomes.

• Participate in weekly reviews to identify trends and improvement opportunities.

What We’re Looking For

• Rising Junior or Senior (graduating in December 2026 or later) pursuing a Bachelor’s degree in Business, Communications, Sales, Marketing, or a related field

• Strong verbal and written communication skills

• A positive and professional individual with a strong desire to learn and grow in business development and sales

• A highly organized self-starter with exceptional attention to detail

• Eager to learn and adapt to new software systems (training provided)

• Strong multi-tasking and organizational skills, with the ability to thrive in a fast-paced environment

• Experience with Workday, Salesforce, or LinkedIn Sales Navigator is a plus, but not required

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

This internship is a great opportunity for students looking to develop business development, data analysis, and project coordination skills in a dynamic, professional services environment. If you're a motivated self-starter with a desire to learn, we encourage you to apply!

Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.   

• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.   

• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.   

• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.   

• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.   

• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.   

COMMENTS:   

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.