Description and Requirements
We are hiring a Summer Intern to join our team as a Customer Quality Engineer. This position offers a broad range of lab-based Product Engineering experiences supporting the ThinkPad, Visuals, & Accessories Customer Quality Engineering team. This is a hands-on position that will expand your understanding of PC hardware, subsystems, monitors/accessories/options, and the Windows OS & drivers. In addition, you will be working with a global team of technology experts within one of the world's leading technology firms. This hardware-based opportunity does not involve software development or software debugging, but understanding programming languages, tools, and methods is useful in the role.
Responsibilities:
- Evaluating emerging technology from both a business, technical, and user perspective
- Work with Product Engineers on problem reproduction and debug
- Functional testing on various laptops, accessories, docks, IoT devices, and other portable devices
- Documenting test results and findings based on the analysis performed in the lab
- Assisting engineers with typical laboratory work tasks including break/fix, asset management, measurements (voltage, thermal, acoustic, etc), shipping, etc
- Some customer field work with the engineers may be a possibility
Basic Requirements:
- Currently pursuing a bachelor’s degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or Computer Science
- Ability to work onsite at the Morrisville, NC location
- Good communication skills (fluent in English)
- Strong organizational skills
Preferred Requirements:
- Hobbyist or professional experience with PC assembly/repair
- Self-motivated
- Willingness to learn and ask questions
