Solutions Consultant Intern

Salary Range: 54000 to 68000 (Currency: USD) (Pay period: per-year-salary)

Key Responsibilities

• Support Solutions Consultants in development planning by prioritizing projects, specifying ownership, finalizing scopes, setting timelines, and aligning resources with stakeholders.
• Audit and update internal knowledge bases and technical documentation to keep information accurate and current for internal and external consumption.
• Collaborate with engineering teams by identifying customer problems on sales discovery calls and presenting concise feedback internally to ensure customer satisfaction and timelines are met.
• Support integration efforts such as scoping how geolocation compliance data streams into dashboards and 3rd party backend services.
• Solve, Don't Sell: Solutions consultants work by establishing client trust, then partnering with them to diagnose, advise, and co-architect GeoComply solutions across Fintech, Media and Entertainment, Crypto, and other verticals.
• Embrace Stretch Opportunities (The Fun Part!): As a GeoComply intern, expect to be pushed. You’ll be given special, high-value projects outside the immediate scope of your role, a chance to explore new roles, test your limits, and adapt to new challenges across the business.

About You

• Pursuing or recently completed a Post Secondary Education Program. 
• Puzzle Solver. You’re a problem solver at your core, you’d enjoy developing a deeper understanding of customers' technical environments, challenges, and integration needs, and working with them to ensure our product meets their needs.
• Support Focused: You are capable of troubleshooting and providing direct technical support for common integration issues and escalating when necessary.
• Adaptable: This team is at the intersection of a lot of projects and areas of expertise. You are energized by the idea of jumping into brand new cases without a clear playbook, or creating your own!
• Growth Mindset: You actively seek mentorship, feedback, and are defined by your eagerness to master new tools and pivot when the business calls for it.
• Technically Minded: You have a deep interest in product and technology, and want to work in the feild.
• Embrace Automation: You proactively identify opportunities to automate manual administrative tasks and can demonstrate the ability to pivot between planned project work and critical, high-priority support tasks.
• Proficient: No hard skills needed, we can train you in any of our tools! The ability to quickly get up to speed with a new process or tool will be a bigger asset than experience in a specific domain.


You DON’T need
• High level technical skills. Whatever you need for the role technically, can be taught
• Specific experience in integration. Our team will be there to help you get up to speed!
• To be a bandwagoner: You’d prefer to write the plan, present the alternatives, and defend the final proposal, even if it means telling a leader their idea misses the mark.

What's in it for you?

• Direct Mentorship: You will work directly under a Senior Solutions Consultant and other members of your team, gaining access to multiple unique perspectives on career growth and business ownership
• Training and Skill Development: You will acquire practical training in specialized skill sets that span our products, engineering, data science, and antifraud and compliance teams and tools.
• By the end of your internship, you will be equipped to lead a customer to go-live and beyond by supporting the sales team, leading technical discussions, formulating an integration plan, and ideally launching your very own customer!
• Your Intern Capstone Project will be to complete a full-cycle product feature proposal selected from our development pipeline, including researching, proposal development, and presenting your final strategy to the VP of your team.
• Career Exploration: This role will give you exposure to all aspects of product, business development and integrations, great for someone who is interested in breadth over depth professionally.