Job Description:

This role is a Product Management Internship within the Red Hat Enterprise Linux (RHEL) Business Unit. This candidate will actively pursue the development of Feature requirements related to developer and workstation user personas. The candidate will conduct customer research directly and through the Red Hat field sales organization and document the resulting synthesized requirements into formal Requirements that our software Engineering team can deliver against.

Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

Job Responsibilities:

Conduct direct discussions with end customers, clients, of Red Hat in order to discover key requirements for their use of RHEL as a platform
Collaborate across multiple Product Managers to understand and set relative requirement priorities for new Features
Record new requirements in Jira or other development tracking systems
Engage with Engineering to validate understanding of what detail is needed within a Feature that helps them execute on delivery
Collaborate with RHEL Product Marketing on Feature descriptions that describe the value and problem that we are solving to our target audience

Experience Requested:

Experience with Linux platforms ideally
Strong communication skills at multiple levels ranging from customers unfamiliar with our products to executives inside Red Hat
Ability to synthesize information, ask follow-up questions in order to discover deeper requirements that would drive future product development
Experience with developing on a Linux platform and or with a Linux workstation is ideal
Ability to work with multiple teams across multiple time zones
Ideally, familiarity with multiple development methods such as Agile, waterfall, Scrum, and prioritization tools such as Kanban boards, Jira tickets and similar
Proven ability to collaborate and even influence without direct authority
Some form of product or project management in a technical team

About Red Hat

Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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