Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.

We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

About the role:

We are looking for a talented Strategy & Transformation analyst (intern) to join our Strategy & Operations team. You will work within a team of former strategy consultants, to act as right-hand to the VP Operations, closely supporting the CEO and executive team, in a key moment of growth & transformation for Aircall.

Key responsibilities:

Drive Strategic Decisions: Support leadership in making key strategic decisions by structuring and conducting in-depth analyses and market research (e.g., geo-expansion strategies, market sizing).
Board Meeting Preparation: Assist in preparing for Board of Directors meetings by performing relevant analyses and crafting impactful presentation materials.
Project Execution Tracking: Monitor the execution of key strategic projects, report progress to the VP of Strategy & Operations and the CEO, and help track Company OKRs.
Internal Communication: Build compelling presentations to communicate quarterly results and priorities to the company.
CEO Support: Provide ad hoc assistance to the CEO, such as preparing presentations for key committee

Qualifications :

You are coming from top-tier business or engineering school
You have a first experience in a leading strategy consulting firm; exposure to Corporate Strategy / Transformation is a plus
You excel in data-driven problem-solving, with advanced proficiency in Excel (knowledge of Looker is a strong plus)
You have a solid business sense and a good ability to take a step-back on your work when needed
You are solution-oriented and able to navigate autonomously under uncertainty
You have excellent written and verbal communication skills
You are enthusiastic, reliable and fun: people enjoy working with you and trust you

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

Intern – Strategy & Transformation Analyst

Strategy & Operations

Aircall

Key responsibilities:

Qualifications :