Business Operations Software Engineer

Job Description:

You are as unique as your background, experience, and point of view. Here, you’ll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world.

What’s it like to work at Sun Life?

You’ll find it dynamic and highly professional; collaborative and supportive. We encourage career mobility. Sun Life is also a socially responsible employer, supporting the communities in which we live and work, with a globally recognized commitment to the environment and sustainability.

This co-op will be hybrid, and students must be located near one of our U.S. offices – Wellesley, MA; Kansas City, MO; Hartford, CT; Portland, ME; Milwaukee, WI.

The Role
The Sun Life U.S. DentaQuest Claims Technology team is looking for a proactive, positive, and dynamic team player to join our team to design and code innovative automation solutions to help our team focus less on administrative tasks and more on human-powered decision making. In this role you will gain valuable, real-world experience working with both business operations and IT colleagues, allowing you opportunity to learn where technology and operations intersect to produce business value.  You will host meetings, do opportunity analysis, prioritize and implement code-based automations that will help our operations team run more efficiently and with higher quality outcomes. This is an excellent opportunity to get hands-on experience and see immediate impact.

Responsibilities will include, but are not limited to:

• Regularly meets with operations colleagues to identify and design automations

• Develops business requirements for proposed automations and evaluate the cost-benefit between them ultimately decide which ones to prioritize

• Implements prioritized automations using object-oriented programming techniques

• Carefully and thoroughly tests / deploys automations

• Monitors and manages execution of the automations and resolves issues as they arise

• Drafts and sends communications to the team highlighting new automations and their value to the team

• Performs other duties as assigned

• Core skill sets needed for this role:

• Experience with object-oriented design and programming (Microsoft C# preferred)

• Experience with IDE development tools (Microsoft Visual Studio or Code preferred)

• Analytical skills

• Ability to set up, conduct and manage effective meetings

• Working knowledge of MS office (Word, Excel, PowerPoint Outlook, etc…)

• Excellent verbal written communication skills

• Proactive, able to manage multiple projects with demanding deadlines

• Highly motivated, self-driven, focused, strong attention to detail

The Candidate
To be eligible for a co-op at Sun Life, you must meet the following requirements:

• Currently enrolled in an accredited college or university during the time of the co-op (January 2026 – June 2026)

• Must be an undergraduate or graduate student in a related field of study

• Eligible to legally work in the United States

• Ability to work full-time (40 hours/week) during co-op session

Compensation for this role will be around $22 an hour.

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.We encourage applications from qualified individuals from all backgrounds.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Temporary Employee

Posting End Date:

30/10/2025