Business Planning and Communications Intern

Job Description

• This role will be regarded as an entry level operations position to develop an understanding in warehousing principles, management of business data & occupational health and safety in the workplace, interaction with people, project management and communication skills.  Supporting the warehouse team with labour planning and tracking as well as metric reporting are key elements.

• Maintain and facilitate shopping carts, purchase orders and invoice payments.
• Maintaining and ordering consumables required for the site through online portals.
• Assist in highlighting and addressing occupational health and safety issues as they arise.
• Assist in collating data for Fortnightly communications sessions and actively participate in Work Place of Choice activities.
• Engaging with all levels of people in promoting safety awareness the organisation to ensure site happenings are communicated timely.
• Project coordination for continuous improvement solutions/initiatives that cannot be implemented by the supervisor alone.
• Facilitate Business Plan Deployment (BPD) meetings and maintain charts.
• Assist with the development and implementation of standard operating procedures and ensure they are adhered to for standard work processes, taking steps to modify them where necessary.
• Understand and promote GM principles and manage plant self assessment data.
• Creating simple data reports for operations under instruction of the systems process analyst.
• Verifying system generated daily reporting jobs are run and emailed to recipients.
• Inventory control data management and reporting.
• Support in managing site productivity tracking.
• Metric consolidation and reporting for local, regional, and global leadership reporting.

Knowledge:

• Some experience in the workforce, preferably with customer interaction
• Wants a career in Business, Human Resources, Planning, Supervision or Communications
• Strong understanding of customer service and expectations
• Ability to follow directives and deliver results
• Capable of self managing a continuous stream of multiple priorities and meeting related deadlines.
• Self-awareness and able to handle a broad spectrum of people
• Monitoring, sustaining and improving new and existing processes
• Very capable computer skills including MS Access, MS Word, MS Excel

Skills:

• Self reliance, proactive, positive to each new task.
• Strong rational with decision making
• Perform with high motivation, commitment and be prepared to go the ‘extra step’
• Very effective time management of multiple tasks

• Very strong communication skills - oral and written

• Perform with high motivation, commitment and be prepared to go the ‘extra step’
• Accept coaching and learn from experiences
• Understands the importance of data integrity
• Proficient in analysing data and identifying trends.
• Advantageous if previously exposed to SAP modules CRM and EWM.

Experience/Education:

• Studying Business or Management Degree with majors such as International business, Communication, Supply Chain Management, Occupational Health and Safety, International Trade, Human Resources, People Management, Planning.

Competencies:

• Drive For results
• Problem Solving
• Timely Decision Making
• Customer Focus

All employees of GM are assigned the responsibility and authority to:

• Ensure that you comply with your obligations under the Australian Consumer Law and the GM Australia Consumer Compliance Policy and its associated procedures. In particular, you are responsible for applying the requirements of the Australian Consumer Law within operational processes working with other parts of the GM Australia business and dealerships, in addition to interactions with customers, dealers and any escalated customer issues.
• Process conforming products/services to the next stage of processing or to the customer after having been trained and authorised to conduct the process in accordance with relevant procedures, standardised operation sheets or job instructions and/or having completed all documentation and tests.
• Place a temporary hold on any process that is non-conforming to normal specification/standards. Employees must immediately refer the non-conformance to the Supervisor in charge, for approval to continue or initiate corrective action.
• Comply with GM health and safety policies and procedures including the use of safety equipment provided to protect their own health, safety, and welfare and to avoid adversely affecting the health and safety of any other person.
• Ensure that environmental issues arising from their activities are managed according to legal requirements, the Environmental Policy and procedures and good management practices.
• Refer any environmental issue/s arising from their activities immediately to the Supervisor in charge for approval to either continue or initiate corrective action.
• Ensure that all work area process changes with a significant environmental aspect are controlled.
• Ensure that you comply with your obligations under the Australian Consumer Law and the GM Consumer Compliance Policy and its associated procedures. In particular, you are responsible for applying the requirements of the Australian Consumer Law within operational processes working with other parts of the GMSV business and dealerships, in addition to interactions with customers, dealers and any escalated customer issues.

NOTE:  An environmental aspect is regarded as an element of the organisation’s activities, products or services that has the potential to impact on the environment.

Diversity:

All employees of GM are required to support GM’s Diversity programs, and to abide by its Equal Employment Opportunity, Harassment and Bullying policies and procedures always while acting within their capacity as an employee or while acting on behalf of or with GM.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.