Summer Medical Care Solutions Internship

Your Role 

As a Summer Intern, you will support the Healthcare Quality & Affordability (HQA) and Medical Care Solutions (MCS) teams in strengthening and modernizing prior authorization processes. You will contribute to high-impact projects that advance analytical decision-making, document and streamline workflows, and help the organization track, document, and meet national industry commitments for prior authorization improvement.

Your Knowledge and Experience 

• Currently pursuing undergraduate or graduate degree in business, healthcare administration, public health, data analytics, or related field

• Requires at least 2 years project management experience working with cross-functional teams (paid roles, internships, volunteer experience, etc.) 

• Knowledge of healthcare ecosystem; health plan and payer economics 

• Consulting and/or managerial experience

• Demonstrated interest in healthcare operations, process improvement, or data analysis

• Strong written and verbal communication skills; ability to document processes and present findings

• Familiarity with Microsoft Office (Excel, PowerPoint, Outlook, Teams); experience with data analysis tools (Tableau) a plus

• Ability to work independently and collaboratively in a fast-paced, dynamic environment

Pay Grade

$25.00 per hour for Undergraduate

$30.00 per hour for Graduate

About Our Internships

Our paid internship program is thoughtfully curated to provide students experience and exposure to the health professional industry. Interns will be given the opportunity to get hands-on experience with real work projects, build meaningful relationship and connections within the organization, and experience our mission and enterprise goals through our program curriculum centered on our leadership model (Personal, People, Thought, and Results Leadership). To see more about our internship program, check out this video. 

Our Summer 2026 Internship is June 8th or June 15th through August 14th, 2026. 

Application Process and Timeline:

• Now: Actively accepting applications
• November: If you meet the requirements, you will receive an invitation to complete Pre-Recorded Video Interview
• November - January: 2nd round interviews & offers extended

As an intern at Blue Shield of California, you will:

• Participate in impactful projects during a 10-week internship program
• Undertake a 10-week curriculum designed to familiarize interns with BSC, leadership development, exposure to the healthcare industry, and more
• Be invited to participate in BSC employee events and networking opportunities such as Employee Resource Groups, employee volunteer activities, and more

Your Work 

In this role, you will:

• Contribute to process improvement initiatives stemming from the Blue Cross Blue Shield Association (BCBSA) and America's Health Insurance Plans (AHIP) commitment work, including data collection, reporting, and workflow optimization
• Collaborate with cross-functional teams to identify gaps, propose solutions, and support implementation of new processes
• Assist in evaluating and documenting analytical decisions related to Current Procedural Terminology (CPT) code changes, including process mapping and governance support
• Coordinate and support real-time prior authorization workstreams, including process documentation, training, and readiness activities
• Support the organization and material preparation, and participate in workshops, governance meetings, and project reviews to gain exposure to enterprise-level healthcare operations

Below is some information on the project this intern will be working on:

• Mapping and improving end-to-end prior authorization workflows
• Supporting the rollout and documentation of real-time prior auth policies and processes, assisting with data analysis, information gathering, and reporting for industry prior authorization commitments
• Evaluating the impact of CPT code changes and their impact on prior authorization criteria
• Coordinating process documentation, training, and readiness activities across HQA/MCS teams
• Supporting intake, assessment, and integration of new process improvement initiatives