Campus Graduate Summer Internship Program

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Business Unit/Role Specific Information

The American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant & Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, leveraging our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers: 

• More than 80 million global locations accept American Express payment products 
• We operate in 198 countries and territories 
• We have 140+ million cards in force, that perform 12 billion transactions per year and contribute more than $1.5 trillion in network volume 
• We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf 

Business Operations drives our operational risk and control strategy for the Merchant Services U.S. business, contributing our efforts to uplift our strong risk management culture here within Global Merchant & Network Services.

How will you make an impact in this role?

• Develop a comprehensive understanding of the merchant business and its needs.
• Assist in specific areas of execution plans for operational risk management within the business, including business specific guidelines, project plans, etc.
•  Assist in the development of portions of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs.
• Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication.
•  Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence).

Minimum Qualifications

• Currently enrolled in a full-time Master’s or Graduate degree program. 
• Graduate Degree candidates with an expected graduation date between December 2026 and June 2027.
•  Interest and experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.
• Project management experience: Superior organizational skills with the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change.
• Effective communicator and influencer: Excellent written and oral communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.
•  Problem solving: Strong analytical and problem-solving skills with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
• Collaborative team player: Ability to collaborate within cross-functional teams.
• Project management experience: Superior organizational skills with the ability to manage multiple priorities, delivering on deadlines and high-quality, timely outputs.

Preferred Qualifications

• 1-year minimum experience in operational risk management/lifecycle activities (e.g., within Risk and/or Internal Audit function).
• Graduate students enrolled in one of the areas below or related field:  
  •  Finance
  • Business
  • Risk Management

ORMCM

Salary Range: $38.45 to $87.00 hourly + sign-on bonus

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
•  Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
•  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
•  Free and confidential counselling support through our Healthy Minds program
•  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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