FM IT/OT Infrastructure & Security Co-op

Overview

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

We’re seeking a hands-on co-op who loves hardware and networking and is eager to grow into the security domain. This role involves working in a physical lab environment with servers, virtualization platforms, networking gear, and security tools. You’ll gain exposure to both IT and OT systems, supporting infrastructure hardening, network segmentation, and integration with cloud services.

Responsibilities

• Evaluate and repurpose lab servers for various use cases.

• Assess and document virtualization platforms (vSphere, Proxmox, Hyper-V); recommend optimal solutions.

• Configure and segment networks using VLANs, trunk ports, and firewall rules; document L2/L3 network designs.

• Manage a small Active Directory domain; apply hardening best practices including GPO baselines and auditing.

• Implement on-premises multi-factor authentication (MFA) for target services.

• Set up patch management and conduct vulnerability scans using tools like Tenable or Qualys.

• Monitor logs using a SIEM (e.g., Splunk); build basic alerts and dashboards.

• Capture and analyze network traffic (PCAPs); write incident and analysis reports.

• Assist with AWS data integration (e.g., VPC, S3, routing).

• Support IIoT/OT demo environments in segmented zones.

Qualifications

Must-Have Skills:

• Currently enrolled in a degree program in Cybersecurity, Computer Science, Engineering, or a related field.

• Ability to work independently and as part of a team.

• Strong networking fundamentals: IPv4 subnetting, VLANs, trunking/tagging, routing basics, TCP vs UDP, DNS, DHCP, NAT/PAT.

• Experience with switch/firewall configuration via console and CLI.

• Familiarity with virtualization platforms: vSphere, Proxmox, or Hyper-V.

• Windows Server & Active Directory: user/group management, OU/GPO basics, initial hardening.

• Understanding of MFA concepts (preferably open-source solutions).

• Experience with OS imaging, drive wiping, and clean installs.

• Basic storage knowledge: RAID levels, NAS setup, SMB/NFS permissions.

• Proficiency with packet analysis tools (Wireshark, tcpdump).

• Exposure to patching and vulnerability scanning tools.

• Working knowledge of Windows and Linux operating systems.

Nice-to-Have Skills:

• AWS basics: VPC, subnets, routing, S3, and log/data integration.

• Experience with SIEM/log management tools (e.g., Splunk).

• Hands-on experience with pfSense, OPNsense, Cisco, Palo Alto, or Fortinet devices.

• Familiarity with IIoT/OT protocols and platforms (Modbus, DNP3, OpenPLC).

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.