Description and Requirements
We are hiring a ThinkPad Beta Support Intern to join the Customer Quality team. This is a full-time position (40 hours/week, Monday - Friday) and requires onsite presence at our Morrisville, NC office. Relocation assistance is not provided. The target start date is December 2025 or January 2026.
The ThinkPad Beta Support Intern will assist the program manager in conducting beta testing for next-generation ThinkPads. The Intern will receive a broad range of lab-based experience inside Quality Engineering. This is a hands-on position which will expand your understanding of PC hardware, subsystems, and the Windows OS & drivers, in addition to the workings of a global team within one of the world's leading technology firms.
Specific tasks will include:
- System imaging and preparation for deployment
- System review, problem identification, defect triage and reporting
- Work with engineering teams for problem reproduction/debug and testing teams for solution verification
- End user support
Qualifications:
- Sophomore level or higher pursuing a degree in Information Technology, Computer Science, Engineering or related field
- Familiar with Windows OS
- Ability to troubleshoot PC issues
- Hobbyist or professional experience with PC assembly/repair preferred
- Self-motivated
- Good organizational skills
- Good communication skills
- Proficient in MS PowerPoint and Excel
