Data Informatics Analyst Intern

Job Description

The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.

Job Responsibilities:

The Data Informatics Analytics Intern will be responsible for conducting ad-hoc analyses, dashboard creation, and predictive analytics for the security organization at ServiceNow. This individual must possess high business acumen as well as a strong understanding of data and analytics to drive impactful business decisions.

Responsibilities include but are not limited to:

• Conduct ad-hoc analyses based on shifting business needs using SQL, Python, R, and/or Excel
• Regularly present to organization leaders on the insights they uncover
• Create reporting capabilities using PowerBI
• Take a proactive approach to analytics to suggest the next best steps based on initial insights
• Pull/combine various (sometimes disparate) datasets together accurately and efficiently
• - Provide compelling data visualizations that drive business leaders towards data-driven decisions

Qualifications

• Current enrollment in a full-time Master's program in Computer Science or a related discipline at an accredited university.
  • Graduating December 2026, or later 
• Excellent Power BI experience and skills
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 1-2 years of analytics, data, engineering, and/or data science experience
• Strong understanding of relational databases
• Snowflake experience is a plus
• Intermediate to Advanced SQL knowledge is a must
• Python proficiency is preferred
• Proactive attitude and approach to work
• Ability to effectively prioritize deliverables with high quality and on-time delivery
• Excellent verbal and written communications skills, and problem solving, presentation abilities, and strong business acumen

For positions in this location, we offer a base pay of $43.04/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.