Installation Technician

Opportunity

Job Duties

• Skills and Tasks - Complex• Develops new concepts and processes.• Analyzes root causes and resolves issues.• Supports more junior level technicians and specialists in their activities.• Can perform all tasks of lower level technicians. Works individually, actively participates on integrated teams and may also lead a task, project or team
• Troubleshoot desktop IT equipment and related peripherals (monitors, mice, printers, phones, etc).
• Replace/Install desktop IT equipment and related peripherals (monitors, mice, printers, phones, etc).
• Install approved software onto workstations.
• Majority of work will take place at DIAC, but ability to travel within the NCR (MD/DC/VA) is preferred.
• Provide expert support, analysis, research, and advice into exceptionally complex problems, and processes relating to the subject matter.
• Coordinate with contract management and Government personnel to ensurethe problems have been properly defined and the solutions satisfy customer needs.

Minimum Qualifications: 

• Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers.
• Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues.

Clearance Required: TS/SCI (CI Polygraph) required prior to consideration.

Training and Certifications• DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order.• Applicable software or hardware training and certifications commensurate with the technical objectives, services required and IT environment specified within the task order.

Education and Experience• High School Diploma + 8 years• Associate's Degree + 6 years• Bachelor's Degree + 4 years• Master's Degree + 2 years

Qualifications

• Active TS/SCI clearance

IMG COMPANY BENEFITS

Health, dental, vision, and life insurance

401(k) with company match

20 days of personal leave plus paid holidays

Certification Reimbursement

Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin

About IMG

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 35 years.

IMG Benefits:

• Health, dental, vision, and life insurance
• Short term and long term disability insurance
• 401(k) with generous company match
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Personal leave plus paid federal holidays
• Professional development and training assistance

IMG is an equal opportunity employer including disability and protected veterans or other characteristics protected by law.