Apprenticeship Programme Coordinator and Team Leader

Job Title: Apprenticeship Programme Coordinator and Team Leader – RAC/RAVC (full time)

Location: Bovington

Job Overview: We are seeking a detail-oriented and highly organised apprenticeship programme coordinator to join our dynamic team. The successful candidate will play a crucial role in the administration, coordination and management of our apprenticeship programs at the RAC (Royal Armoured Corps) and RAVC (Royal Army Veterinary Corps), ensuring compliance with internal procedures, end-point assessment organisations, and relevant legislation. 

If you have a passion for leading a team, maintaining accurate records, managing administrative processes, and contributing to the success of apprenticeship programs, we invite you to apply for this exciting opportunity.

Key Responsibilities:

• Leadership & Team Management
  • Lead and manage a small team of apprenticeship administrators.
  • Set team goals (OKRs), monitor performance, undertake quarterly performance reviews and provide regular feedback and development opportunities.
  • Conduct regular team meetings and 1-2-1s.
• Coordinate and Administer Apprenticeship Programs:
  • Provide essential administrative support for the coordination and administration of apprenticeship programs.
  • Update and maintain business systems, including OneFile and Maytas, ensuring accurate records and timely completion of reports.
• Develop and Maintain Systems and Procedures:
  • Assist in the development and maintenance of systems and procedures related to the administration and documentation of apprenticeship programs.
  • Manage end-point assessment and awarding organisation registration and certification processes, adhering to specified timelines.
• Audit and Compliance:
  • Undertake internal and external audits, inspections, and self-assessment processes.
  • Ensure adherence to company quality systems and compliance with relevant regulations.
• Apprenticeship Administration:
  • Manage the administration of apprenticeship starts, reviews, breaks in learning, BIL returns, achievements, leaver paperwork, and certificates.
  • Maintain accurate records in electronic and/or paper-based formats.
• Data Management:
  • Keep the Maytas MIS system up to date and accurate through precise data entry and amendments.
  • Manage learner files, paperwork, and the OneFile e-portfolio to a high standard and ensure audit readiness.
  • Complete monthly FIS, PDSAT, VYED and bespoke data checks.
• Communication and Collaboration:
  • Attend and contribute to team and operational meetings.
  • Maintain excellent working relationships with management, apprenticeship coaches, and quality staff.

General Responsibilities:

• Adhere to the company’s policies, including Anti-Bribery and Corruption, Equality, Prevention of Harassment & Bullying, Public Disclosure, Health, Safety, and Environmental policies.
• Ensure compliance with statutory responsibilities and company policies related to Health and Safety, GDPR, Diversity and Inclusion, and other relevant legislation.
• Be responsible for personal time and attendance, maintaining a clean and safe work area.
• Work within the company’s quality procedures within relevant departments.
• Achieve deadlines and targets set by the Line Manager.
• Undertake agreed training and maintain a record of continuous professional development.
• Act in a professional manner and in the Company’s best interests.
• Perform other duties associated with the role as required.

Qualifications and Skills:

• Knowledgeable with Microsoft Office Suite
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy in record-keeping.
• Familiarity with OneFile and Maytas systems is a plus.
• Effective communication and interpersonal skills.
• Ability to work collaboratively and contribute to team success.

If you are ready to make a meaningful impact in the world of apprenticeship program coordination, we encourage you to apply. Join our team and contribute to the success of our programs while enjoying a supportive and dynamic work environment. Apply now!