Health Information Management Intern

Posted on 11/23/2025

Pine Rest

Pine Rest

No salary listed

Grand Rapids, MI, USA

In Person

Cost Center

165 Health Information Management

Scheduled Weekly Hours

40

Work Shift

First Shift (United States of America)

Shift & Status

Who Are We?

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

What Will you Do?

As an Intern – Health Information Management at Pine Rest, you’ll be part of tight-knit team that believes in the healing power of your expertise and compassion. You’ll assist with the timely and accurate processing, documenting imaging, and quality validation of all HAS inpatient and partial hospitalization medical records. The Intern – Health Information Management will monitor the appropriate work queues and systems to identify, resolve and validate documents and data as needed.  Responsible for communicating with end-users to ensure effective resolution to documentation and data integrity issues.  The Intern – Health Information Management must demonstrate excellent customer service and have enthusiasm about the program and the Pine Rest organization.

Principal Duties and Responsibilities:

  • Participate in chart completion, record analysis, and data quality reviews.
  • Observe the release of information (ROI) process and apply HIPAA principles in real-world scenarios.
  • Assist with scanning, indexing, and validation of paper and electronic health records.
  • Gain exposure to coding workflows, deficiency tracking, and provider query processes.
  • Support data integrity audits and quality assurance initiatives.
  • Participate in HIM-related projects, including EHR optimization, compliance reviews, or reporting.
  • Contribute to privacy and security initiatives, ensuring adherence to regulatory requirements.
  • Attend HIM meetings and collaborate with team members.
  • Must be able to work and communicate effectively with providers, employees, and other departments, as needed. 
  • Will be required to work in a highly confidential area without disclosure of confidential information.
  • Ensures timely and accurate processing of all HRS inpatient and partial hospitalization records.
  • Uses appropriate telephone etiquette; handles telephone information requests with courtesy, accuracy, and respect for patient confidentiality.
  • Adapts to changes in the workload.
  • Shares information with co-workers.
  • Complies in all material respects with the Corporate Compliance Policy and all federal, State and local laws and regulations applicable to position. 
  • Notifies manager or the Corporate Compliance Officer (CCO) if any violations are suspected.
  • Responsible to role model the mission and values of the organization, presenting a professional image that is projected in appearance, attitudes and behaviors, time management and communication skills. 

What Does the Role Require?

Education/Experience:

  • Currently enrolled in a CAHIIM-accredited Health Information Management or Health Informatics program (Associate, Bachelor, or Master level).
  • Completion of coursework in medical terminology, health data management, and privacy and security preferred.

Notice:

Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts.

NOTICE: Successful completion of a drug screen prior to employment is also part of our background process.