Billing Analyst Intern

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here.

Responsibilities

The Business Operation and Leadership Internship is one discipline of IDEMIA North America’s 12-week Summer Internship Program. The intern will be an integral member of the Enrollment Services team and will provide administrative support to staff. In this role, interns will have the opportunity to learn and assist with Account setup, code generation, transaction maintenance and reporting to support day to day operational tasks related to enrollment and billing activities across State and Federal programs.

Responsibilities (include but are not limited to): 

• Highly focused on the review of Enrollment Account processes, assisting customers with account setup and coupon code distribution
• Driving initiative to expedite issue and ticket resolutions
• Regularly communicates with internal staff and external customers via email and/or phone
• Oversees regulatory compliance expectations for state and federal programs
• Identifies and recommends improvements to workflows and processes to improve accuracy and efficiency
• Prepares reports and monitors data
• Provide support for general or department-specific administration of enrollment services processes and efforts

A successful candidate will have exceptional time management, organizational, communication skills, and the ability to identify employee related issues and assist in their resolution. 

Qualifications

• You are a college junior, senior, or recent graduate majoring in Business Administration, Data Analytics or a related field
• US Citizenship Required.
• Proficiency in the use of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook
• Extremely attentive to details
• High organizational and time management skills
• Highly developed oral and written communication skills
• Ability to support multiple team members and projects simultaneously and prioritize in a fast-paced environment
• Ability to work as part of a team with excellent interpersonal skills
• Problem solving skills to support in streamlining processes for best practice
• Passion for innovative technologies and security/identity related issues

Important Dates: 

Start Date: May 18, 2026

End Date: Aug 7, 2026

Note: This is a hybrid role, you must be able to travel to the office.

The US hourly rate for this position is $20.