Intern-User Experience Researcher

Explore a variety of careers in insurance with EMC! By participating in our paid intern program, you’ll develop industry-related knowledge, enhance skills that are transferable to any professional setting and do meaningful work to help achieve our goals. Your daily responsibilities, special projects and activities will provide both structured and unstructured opportunities to help you learn and grow as a professional. When you network with executives, connect with a mentor, explore other departments and volunteer in the community, you’ll see your impact at EMC on a larger level. Plus, successful interns are invited to apply for regular full-time positions. Join us at EMC! You’re going to love it here—you can count on it.

**Ideal candidate will be located in Iowa.**

Essential Functions:

• Summer 2026 paid internship working in our corporate marketing area

• Performs ad hoc UX research under direction of UX designers

• Performs light quantitative testing to validate UX hypotheses

• Semi-independently researches potential improvement to EMC applications or digital products and creates a journey map/mental map as an output for their final project

• Participates in project team meetings and helps determine new research opportunities

• Helps generate discussion/moderator guides for usability testing

• Assists in conducting moderated usability tests

• Writes summary of test findings to provide to UX Designers/project team

Education & Experience:

• Major in User Experience, Human Computer Interaction, Interaction Design, Psychology, Computer Design, or a related field.

• Completion of junior year preferred

• Cumulative GPA of 3.00 or higher

• Related coursework required

• Experience with business-style writing preferred

Knowledge, Skills & Abilities:

• Strong knowledge of standard qualitative and quantitative research techniques

• Desire and interest to work in using data to shape digital product designs

• Preference for candidates who have background and/or interest in accessibility and inclusion.

• Ability to multi-task and meet deadlines.

• Excellent verbal and written communication skills.

• Analytical ability.

• Strong organizational skills.

• Sound decision-making and problem-solving.

• Attention to detail.

• Good personal computer knowledge.

• Good working knowledge of Word, Excel, and PowerPoint.

The hiring salary range for this position will vary based on geographic location, falling within either the $19.50-$23.00 range. A hiring range represents a subset of the full salary range.  The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. 

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.