Employee Health & Benefits Service Intern

Company:

Marsh McLennan Agency

Description:

Marsh & McLennan Insurance Agency LLC (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States.  MMA is the 9th largest insurance broker in the United States with annualized revenues of approximately 1.5 billion.

Position Profile and Summary:

The internship is a full time position lasting approximately mid-June through beginning of August (8 weeks).  Interns are under close supervision and performance is monitored to determine qualification for advancement as opportunities arise.

The Marsh & McLennan Agency intern program is designed to prepare individuals to progress into service roles and builds the skills and knowledge needed to do so by working closely with our client service and sales teams. Interns will build the product knowledge needed to successfully step into the role of a Business Insurance Trainee or Benefit Service Associate upon graduation.  Interns work in a variety of situations, at times working as members of a team and other times working alone on an assignment. 

Essential Duties and Responsibilities:

Individual duties and projects are assigned and rotated to develop familiarity with the department, its functions, and colleagues.

• Rotate through practice groups/teams shadowing individuals to learn about that team’s clients and industry. 
• Participate in processing work in a limited capacity based on the needs of the team.
• Attend training sessions on the different departments within MMA and the insurance industry. 
• Provide support to client service teams through daily service activities.
• Assist with or manage any special project that may be assigned.

Education and/or Experience:

• Undergraduate within 1-2 years of graduation, working toward a Bachelor’s degree preferably in a business related field of study, and with a competitive academic standing.
• Proficiency with personal computers and Microsoft Office applications (primarily Word, Excel and PowerPoint) with the ability to operate standard office equipment is required.
• Strong interpersonal skills to establish rapport with prospective and existing clients and internal associates.
• Results oriented with demonstrated skill in organizing resources and establishing priorities.
• Demonstrated ability to resolve problems and present results neatly, with clarity and precision in oral and written form.
• Ability to work semi-autonomously in a fast paced environment.
• Professional experience in sales or client service environment preferred.

Work Environment and Physical Demands:

• Ability to use computer keyboard and sit in a stationary position for extended periods.
• Work is performed in a typical interior/office work environment.
• Occasional travel to client sites within driving distance of the workplace.

The applicable hourly rate for this role is $20.

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