Live Operations Coordinator Assistant – Internship

Job Description

You will join the Online Services teams of Ubisoft, which are supporting games by building & managing online solutions that connect them with the players.

As a Live Operations Coordinator Assistant, you will play a key role in ensuring the smooth launch of live operations across our services portfolio. You will collaborate with production teams, account managers, and other partners to configure the different back-office of our tools, ensuring operational flows are consistent with design and partners expectations.

Your main missions will be:

• Support live operations across multiple games by configuring back-office tools in alignment with defined operational flows ;
• Assist production teams in setting up their live operations to meet project-specific requirements and expectations ;
• Create and maintain documentation for internal teams and external partners to ensure clarity and consistency in processes ;
• Collaborate with account managers to design and implement operational flows tailored to the needs and goals of different productions ;
• Audit user flows to ensure the quality, consistency, and reliability of live operations ;
• Identify and communicate partner needs to help shape the evolution and improvement of internal tools and products.

Qualifications

• You have a strong interest in live operations or project management ;
• You are recognized for your excellent organizational skills and attention to detail ;
• You have the ability to work collaboratively with multiple stakeholders (technical, production, and business teams) ;
• You are comfortable learning and working with back-office tools, configuration systems, and documentation platforms ;
• You are fluent in English, enabling you to work in an international environment. French is a plus.