Summer Intern

**Please note there are specific application instructions required to be considered for this role**  

At Manulife John Hancock, we believe in investing in the future – starting with you. Our GWAM Marketing Program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.  

The Global Digital Acceleration co-ops will be key team members supporting the development of digital strategies, plans, and training that leads to the successful adoption of transformational change across Manulife. Co-ops will contribute to the process of evolving our customer interactions into innovative, immersive, and highly functional digital experiences delivering high value.  
 

Position Responsibilities:    

• Partner with colleagues across business lines, geographies, and teams to ensure strategic objectives achieve intended outcomes, through thoughtful analysis and clear presentation of results and recommendations.  

• Communicate our strategic priorities, both to internal and external stakeholders, in an impactful way, providing context, focus and inspiration.  

• Analyze key business priorities and bring insights to generate actions that create value for the company.  

• Support strategic decisioning via the thoughtful analysis and presentation of current state, strengths/challenges, industry/market trends and competitive research.  

• Seek opportunities to increase overall organizational efficiency, thorough developing and proposing net new and/or re-engineering existing processes. 

• Build and modify content for our Learning programs, monitor and measure progress and report on participation and success rates.  

• Execute on communication initiatives that are effective and relevant to our Digital Product Management community. 

• Develop and execute innovative and effective communications that are engaging, informative and relevant to the audience.  

• Proactively build relationships with stakeholders to create, edit, update and post compelling communications. 

• Support development & ongoing management of digital programs & global frameworks by doing market research of best practices in digital customer behaviour, business and technology capabilities, digital technologies and their vendors.  

• Analyze internal data of customer behaviour and/or systems behaviour to find insights and prepare reports communicating the insights. 

• Develop scope & objectives for a program that describe industry leading practices and capabilities, and detail the scope with product/technology feature descriptions.  

• Build strategic narratives that communicate the link between customer need, customer action, digital behaviour, product feature and technology components.  

• Define and track key performance indicators (KPIs) to measure the success of strategic digital initiatives, as well as individual projects.  

Required Qualifications:  

• Currently pursuing a master’s degree or undergraduate degree in Marketing, Economics, Business, Science, Social Studies or related discipline.   

• General business level understanding of digital technologies, including web development, digital marketing, and software development.  

• Some knowledge of organizational transformation / change management and Agile methodologies is an asset.  

• Possess skills to communicate and take lead initiatives within a team. 

• Ability to adapt in a dynamic, ever-changing work environment. 

• Excellent communication and ability to implement tactics consistent with business objectives.  

When you join our team:   

• We’ll empower you to learn and grow the career you want.   

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.   

• As part of our global team, we’ll support you in shaping the future you want to see.   

• As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.  

Application instructions:   

• Submit your resume, cover letter, academic transcript and work term evaluation (if any) in one PDF file. 

• Please note: Applications are reviewed on a rolling basis, and successful candidates will be contacted by the end of October. 

#LI-Hybrid  

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid