SaaS Operations Intern/Co-op

Start Date: 1/5/26

End Date: 6/19/26

SaaS COOP

Work with our SaaS Operations team to implement and support operational tools, technologies and practices. The intern/Co-op will contribute to configuration management, package management, infrastructure automation, instrumentation, and service management systems. He/she will assist in development of configuration management roles and playbooks supporting Charles River SaaS applications as well third party operational platforms. He/she will also accelerate adoption of new technologies and platforms for log management, deployment and orchestration. This role supports organizational growth in adoption of industry standard capabilities to improve scalability and reliability.

What you will be responsible for:

-Writing and maintaining Ansible roles and playbooks in YAML
-Writing and maintaining monitoring and integration utilities in JAVA, Python and Powershell
-Configuring and supporting Gitlab build and deployment runners
-Writing custom log parsers using regular expressions
-Contributing to design and population of infrastructure and application inventory system
-Building and supporting jobs and projects within Rundeck
-Automating infrastructure and software component deployment through Ansible
-Gaining experience in practical service management, incident response, and security in a production SaaS operation

What we value:

These skills will help you succeed in this role:

-Some level of programming skills in Java Python, Powershell, SQL, Perl, Yaml, etc. .
-Any exposure to the financial industry a strong plus but not required.
-Exposure to some of the following concepts: configuration management using Ansible, Puppet or Chef, Agile and Scrum,
big data, Windows infrastructure, Elasticsearch/Logstash/Kibana, databases, networking, etc.
-Strong work ethic.
-Ability to adapt to change and learn new skills quickly.
-Excellent communication and interpersonal skills.
-Ability to work in a very fast paced environment with multiple, simultaneous priorities.
-Proven organizational skills with attention to detail.
-Ability to achieve results without close supervision.
-Self-motivated with the ability to operate independently and also has the strong desire to work as a member of a team.
-Demonstrated practical, hands-on, can-do approach, and the ability to work efficiently and creatively.
-Strong analytical and problem-solving skills.
-Travel unlikely to be required.
-Flexibility with schedule and ability to work beyond regular business hours.

Salary Range:

$41,600 - $65,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.