IT Integrations – Intern

Description

Job Summary

We are seeking a tech-savvy intern to join our team with a focus on automating and enhancing customer experiences through Integration platforms like DellBoomi. This role combines AI integration, process automation, and virtual agent development using modern tools such as Copilot, Flow, and MDH. The intern will gain practical experience in improving Integration Design and development, customer engagement, and Integration driving operations using Boomi automation.

What Will You Learn

• How to design and automate processes between a variety of systems used at Inogen
• How to use Boomi Process Builder and Flow to create scalable workflows and automations
• How to integrate different systems with Boomi and backend logic to improve support experiences using AI Agents
• How AI and data classification improve sales productivity and customer personalization

Responsibilities

(Specific tasks, duties, essential functions of the job)

• Research and Analysis – Research the requirements for integrating different systems and analyzing the compatibility
• Scripting – Writing scripts in programming languages like JavaScript / Oracle
• Documentation – Documenting Integration Processes
• Integrate bots and flows into Integrations for automated task completion
• Support testing, iteration, and improvement of flows

Qualifications

(Experience and Education)

• Enrolled in a bachelor’s or master’s degree in Information Systems, Computer Science, Business Analytics, or related field
• Knowledge of Integrations, Python, or Flow Designer expressions for automation use cases
• Good understanding of REST APIs and how to consume or test API calls (e.g., using Postman or within ServiceNow integration modules)
• Exposure to JSON/XML data structures, web concepts like HTML/CSS, or platform-specific markup
• Knowledge of programming languages e.g. JavaScript, Python
• Knowledge of writing code to automate manual work using programming languages mentioned above
• Academic or project exposure to Integration tools
• Familiarity with flow design, logic-based automation, or chatbot platforms is a plus
• Understanding of relational data is preferred
• Eager to learn how AI and automation can improve business engagement workflows