Technology Business Coordinator

Work term: Winter 2026

Work term length: 4-months

From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment. 

If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.

What you’ll be doing:

• Create and maintain new and existing intake requests through JIRA & Clarity
• Clarity and JIRA intake request tracking and reporting
• Liaise with business partners to identify and define problem statements and objectives to achieve desired customer outcome
• Provide 2022 Strategic Planning support and consolidation of all requests
• Creation and/or updating of executive PowerPoint presentations
• Chair meetings, take & distribute minutes to all team members and stakeholders
• Keep the Technology Business Partner or Architect apprised of any emerging issues as they arise that may impact our customer
• Assist in quality assurance (engineering) tasks as needed
• Liaise with Technology Delivery Manager in the management of change tickets (via ITSM processes) as needed
• Consolidate and manage team confluence pages

What you bring:

• Currently enrolled in a University or College Program; preferred field of study is Computer Science, Technology or related Business discipline. 
• Previous experience working in a technology solution environment is an asset  
• Previous experience working in an Agile/Scrum environment is an asset  
• Proficient in MS Office 365 (Word, Excel, PowerPoint) and MS Teams is an asset  
• Experience with JIRA, ServiceNow, Clarity (CA PPM), ServiceNow is an asset 
• Self-driven, able to move tasks & requests forward independently and with personal accountability  
• Team player and excellent collaborator, able to both lead & participate to develop solutions with strong customer focus  
• Detailed orientated, organized and resourceful  
• Adaptive and Agile, able to rapidly pivot your efforts between multiple priorities as business needs change to provide value to our customers 

Did you know?

• We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.  
• We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.  
• We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighborhoods in which we live and work.  

What can Definity offer you?

• Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need. 
• Culture of accountability, empowerment, and collaboration. 
• Opportunities to support personal and professional growth through real-life experience and unique learning opportunities. 
• Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism 
• Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work!