Creative Services – Design Intern

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Creative Services – Design Intern
 

Dates:                  June 1, 2026, through August 7, 2026

Work Location:   5910 Mineral Point Road, Madison, WI | Hybrid
 

This role is not available for candidates with a temporary work authorization.

Early Development Program (EDP)
An internship path focused on delivering a meaningful experience designed to enhance students’ skillsets. With access to hands-on experience, mentorship, development sessions/workshops, and more, this pathway cultivates future talent who are exploring their career interests.  Most appropriate for freshmen and sophomores.

Join our remote team as a Creative Services – Design Intern!

Built on the strength of TruStage, we leverage nearly 80 years of stability, expertise, and credit union experience to take a member-focused approach to all that we do. We know that what we do matters, and our passion lies in ensuring the people we serve have the opportunity and access to protect what matters most in their lives.
 

TruStage is a place where you’re expected to be yourself, do what’s right, and build on your strengths to help create a brighter future for those we serve and each other.
 

An internship with the Consumer Experience Group offers countless ways to make an impact in a fast-growing organization. Led by an engaged senior leadership team with a clear and exciting vision for the future, we understand the impact of consumer analytics.
 

Recognized as one of Madison’s Best Workplaces, TruStage is a place where you’re expected to be yourself, do what’s right, and build on your strengths to help create a brighter future for those we serve and each other.
 

The Consumer Experience Group is looking for a Creative Services Design Intern within the Creative Services Department.
 

The ideal design intern candidate will have the opportunity to work on real projects, collaborate with seasoned professionals, and gain valuable experience in the financial services industry. They will help create visual concepts and do hands-on production to support creative projects. A successful candidate will hone their creative viewpoint, have production experience, and have a genuine understanding and passion for the visual medium. Candidates will be flexible, adaptable, and willing to learn quickly in various technical and creative environments. Interns may work within direct mail, digital, brand, and social media consumer touch points. The role is very “hands-on” and continuously busy with multiple projects, and will collaborate on projects with the Copywriter Intern.

Job Responsibilities:

The Creative Services Design Intern will participate as an active member of our Consumer Experience Team and will be exposed to all aspects of creative, including direct mail, product marketing development, and digital in a business environment. The intern will actively contribute to cross-functional projects and will also plan and execute individual value-added projects throughout the summer, supporting TruStage creative services. Additional responsibilities will be developed in conjunction with the intern’s interests, skills, and desired learning areas.

The Consumer Experience Creative Internship encompasses opportunities to network with Media, Market Research, Customer Experience, Digital, and Creative Development teams in various consumer channels.

The design intern could be involved in the following activities:

• Assist Creative Services Director or Creative Managers with tasks such as technical page production, editing photos, in-house designs, creating PowerPoint presentations and other special creative projects.
• Provide support in the development and production of cross-channel creative tactics, including but not limited to social media, digital, direct mail, and internal communications.
• Leading projects assigned bythe Creative Manager
• Handle various assignments which may include page production, directed updates, and design based on a creative brief.
• Aid in proofreading, organization, coordination, and delivery of project collateral.
• Report on successes and challenges of completed projects and understand next steps.
• Communicates clearly and effectively with team members, writers, and production partners to achieve project objectives.
• Collaborate with cross-functional teams to deliver collateral upon request and participate in discussions that inform decision-making.
• Learn how Creative uses results from previous marketing initiatives and tests to provide recommendations on future creative development.

The above statement of duties is not intended to be all-inclusive, and other duties will be assigned from time to time.

Job Requirements:

• Working towards a relevant degree or equivalent work experience
• Strong analytical, critical thinking, problem-solving, and decision-making skills
• Demonstrated interpersonal and customer service skills.
• Excellent communication skills: verbal, written, interpersonal, and presentation.
• Intellectual curiosity and the desire to learn.

Preferred Experience:

• Pursuing an Associate's, a bachelor’s degree (Major), or MFA (Emphasis) in creative fields of Graphic Design, Visual Communication, or Media Design or similar certificates or similar work experience.
• Hands-on project experience with Adobe Design Suite – InDesign, Photoshop, and Illustrator
• PowerPoint, Word, Workfront, or other project management software is a plus
• Enthusiastic and positive team outlook and ability to work independently with direction.
• Demonstrated attention to detail and effective project management skills with the ability to work productively to meet competing priorities and set deadlines.
• Ability to collaborate with others in finding creative approaches.

Internship Program

• Hands-on experience can set you apart in a competitive job market.
• Our formalized Internship Program is designed to lead college students down the path to a successful career.
• As an integral part of high-performance teams, you are in a position where you can apply what you have learned in the classroom while gaining new skills in a dynamic professional setting.
• You will focus on meaningful, project-driven work that has a direct impact on the company and be competitively paid.
• Our Interns also build their social and professional networks, both within and beyond their work areas.

If you’re ready to help make a difference, apply today.A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.Candidates may choose to opt out of this process.

Compensation may vary based on level of relevant experience, year in school and number of previous internships.

Base Salary Range:

$18.00 - $28.00

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. Eligible employees may also enroll in medical coverage, employee assistance program, and the 401k plan.  Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.