Campus – Internship Programme – Sales Intern

You Lead the Way. We’ve Got Your Back.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

You’ll have the opportunity to develop a range of skills and networks, collaborate on challenging projects that deliver value to our business and customers, learn about our award-winning culture and network across our diverse business units and regions. You’ll become part of a collaborative and inclusive workplace as you build on your technical and interpersonal skills, hear from senior leadership through our Global Speaker Series, be responsible for your own live project, and learn first-hand how we deliver for our customers.

The EMEA Telesales and Client Management organization is a team of different nationalities speaking more than 28 languages based in Madrid. Our teams successfully acquire and manage relationships with merchants in all European Markets.

The main objective of the Client Retention Manager colleague is to focus on account retention with  small and medium key merchants and  ensure business continuation collaborating across markets and Line Of Business’s ensuring full acceptance and engagement within the portfolio.

The intern will:

The trainee in OPC would support the Intercontinental sales and client manager OPC teams working on different missions such as : 

• Understanding business hierarchy and identifying key market opportunities.
• Learning to conduct business reviews for top-managed accounts, including industry trends, merchant activity analysis, and franchise plans.
• Gain experience the team in deck preparation and meeting preparation identifying key contacts, preparing business reviews and participating in meetings.
• Familiarise with market review, benchmark analysis in some specific industries, analysis of industry trends, competitors and payment landscape information research.
• Acquire experience in coordinating with other teams' information collection for marketing, Know Your Customer, regulatory topics and consolidate information when needed.
• Coordination along the the team, of other transverse projects within OPC team (to be defined)
• Learn to support in Know Your Customer (KYC) data collection.
• Gain experience in admin support in Franchises campaigns: check and cleaning of data, matching with current data base, hierarchy review, campaign reporting.

Desirable Qualifications/Skills and Experience/Language Requirements:

Pre-requested qualifications:

• Autonomous and curious
• Student in business School.
• Willingness to learn about sales environment and support on admin task
• Work in a multinational and multicultural company
• Good sales mindset with strong capacity of adaptation
• Fluent in English & German, Spanish desirable
• Ability to work with data, good analytical skills and source of proposal
• Strong communication, relationship and organizations skills
• Good management of Microsoft Word, PowerPoint, and Excel  
• Positive attitude and proactivity

American Express is a global organization and as part of your application, please submit your CV in English, as this role requires candidates to demonstrate proficient English writing, reading, and oral communication skills.