IT Intern – Four Seasons Mallorca at Formentor

About Four Seasons

Four Seasonsispowered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury withgenuineheart. We know that the best way to enable our people to deliver these exceptional guest experiences is througha world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live withusor discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Four Seasons Resort Mallorca atFormentor, perched on the spectacularFormentorPeninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

About the role

As an IT Intern, you will support the IT department by assisting with day-to-day technical tasks and projects.This role provides hands-on experience in troubleshooting hardware and software issues,maintainingsystems, and supporting network operations. You will collaborate with IT professionals to learn about IT infrastructure, user support, and technology solutions that help the organization run smoothly.

What youwill do

• Support the maintenance and availability of critical systems, including the Front Office management system (PMS), call accounting, high-speed internet (HSIA), PABX, and food & beverage point-of-sale systems.

• Collaborate in creating, updating, andmaintainingIT user procedures and documentation.

• Assistin system administration tasks: managing user and group accounts, configuring access permissions, and resolving login and access issues.

• Provide technical support for hardware usage and help users become familiar with it.

• Monitor server performance, perform operating system updates, and troubleshoot technical failures.

• Work closely with the IT team, learning Four Seasons’ standards and procedures to ensure IT quality and security.

What you bring

• Passion for hospitality and information technology.

• Currentlystudying or recently graduated in Computer Science, Systems Engineering, Telecommunications, or related fields.

• Eagerness to learn and grow professionally in a dynamic and demanding environment.

• Strong teamwork skills,good communication, and a proactive attitude.

• Basic knowledge of operating systems, networks, hardware, and software.

• Ability to document processes and follow technical procedures.

• Flexibility and motivation to face technical challenges and contribute ideas.

• Legalrightto work in Spain. 

Degree: Professional /Technician.

Languages: Spanish / English.

Language Ability: High.

Whatweoffer:

• Competitive Salary, wages, and a comprehensive benefits package.

• Excellent Training and Development opportunities.

• Complimentary Accommodation at other Four Seasons Hotels and Resorts.

• Complimentary Dry Cleaning for Employee Uniforms.

• Complimentary Employee Meals.

• Discounts at our hotel restaurants.

• Discounts on local services.

• Possibilityof accommodation and transportation to work (at a reducedcost).

Schedule & Hours:Seasonal contract, full Time,40 hoursper week, with consecutive and rotating shifts (including early mornings, days,eveningsand weekends).