Engineering Internship

Customer Experience and Engagement (CEE) team is looking for an enthusiastic Technical Support Intern with Kubernetes and Openshift to join us in Waterford, Ireland. In this role, you will build on your expertise with Red Hat technologies, namely Red Hat OpenShift Container Platform running on Hybrid Cloud, while providing outstanding technical support to our customers. You'll work closely with our developer and QE teams to incorporate customer feedback and make Red Hat OpenShift Container Platform an even better product. The customers you'll interact with are often last level technical contacts on the customer’s side, like system administrators, architects and solution engineers.

At Red Hat, you’ll work in an environment that welcomes diverse perspectives, values great ideas, and empowers individuals to contribute meaningfully. Freedom and courage are two of our core values — which means you’ll have the space to take risks, explore the unknown, and grow your strengths. But being a Red Hatter is not just about bravery; it’s also about commitment and follow-through.

Red Hat’s Intern Program is a collaborative effort between the Emerging Talent team and our intern managers. The program is designed to offer a meaningful and well-rounded experience — combining professional development, networking opportunities, social engagement, and impactful work. This is a paid, full-time internship based at the respective RH offices (Cork, Waterford, Dublin), with flexible working hours. The expected start date is January 2026.

What you will do:

• Support Red Hat’s customers using our OpenShift Ecosystem running on different Hybrid Cloud solutions (public providers including Azure, AWS, Google and also on-premise deployments)

• Resolve our customers’ complex issues across different components such as Logging (Elasticsearch, FluentD, Kibana), Monitoring, Networking (SDN / OVN kubernetes), Storage, Service Mesh/Istio

• Diagnose and troubleshoot technical problems as well as provide the root cause analysis

• Build on your expertise by going through intensive onboarding, which includes taking RHEL and RH Openshift Certifications, such as Red Hat Certified Engineer (RHCE), Containers & Kubernetes (DO180)/Operating a Production Kubernetes Cluster (DO280), Scaling Kubernetes Deployments in the Enterprise (DO380)

• Constantly work on your skills so you can keep up with the latest technology trends as well as new products and features in Red Hat’s portfolio

• Consult the customer cases with in-house support engineers and developers to promote creative solutions and improve customer experience

• Contribute to the global Red Hat knowledge management system

• Collaborate with your colleagues on different side projects, contribute to the success of the global team and / or contribute to the OpenSource community.

What you will bring:

• You must be enrolled in an accredited university program in the Republic of Ireland during the full duration of the internship and must be able to join us full time from January till August 2026

• Working knowledge of written and spoken English

• Excellent communication skills, ability to analyze and effectively resolve complex customer issues

• Professional experience with configuring and troubleshooting OpenShift or Kubernetes with all of its components such as logging, monitoring, networking, storage, Service Mesh

• Previous professional Linux system administration experience

• Passion for problem-solving and investigation of the most complex customer and technical problems

• Ability to work with conflicting priorities, take initiative, and maintain a customer-centric focus

• Team player attitude, open-minded and collaborative approach

• Thirst for knowledge, ability to further grow and enhance your technical/interpersonal skills

Due to the limited number of internship opportunities and the high volume of applications, we may not be able to speak with every candidate. To maximize your chances of moving forward in the process, please ensure your CV clearly outlines your education, relevant projects (link to your git.hub account), and extracurricular activities.

Please apply for a maximum of three internship roles that best match your interests and skills.

About Red Hat

Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.