Business Operations Intern/Co-op

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Job Description Summary

Job Description

Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 100 company with a mission to protect people, businesses and futures with extraordinary care.

The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all while enhancing their leadership competencies.

As a Nationwide intern, you’ll enjoy everything that makes us great. From professional development sessions and networking events to collaborations with company leaders, your internship will take on a meaningful journey through the Nationwide experience. Our award-winning culture will ensure you feel welcomed, challenged and encouraged every step of the way!

The Personal Lines Sales & Distribution internship will introduce students to multiple sales disciplines over the course of the summer to develop a holistic perspective on the sales function and our Personal Lines strategic priorities. The scope of this internship will focus on active involvement in research, data analysis, and process management to enable tangible contributions while learning about the broader Sales function and corresponding skill sets. The internship will run for 12 weeks from May 18th-August 7th.

A full-time position within Nationwide, based in Des Moines or Columbus, may be offered contingent upon successful performance in the intern program and available opportunities.

Job Summary

A day in the life of a Personal Lines Sales & Distribution Intern might include:

• Learn and engage in data analysis and data-related projects.

• Effectively interpret, manipulate, and use data to drive recommendations and/or to make a compelling case for change. 

• Frequent use of emerging technologies in the insurance sector (i.e., AI, API connections).

• Perform special project work, including utilization of Salesforce. 

• Develop and leverage reporting to reflect sales results, identify growth opportunities, and inform areas of focus for our sales teams. 

• Regularly engage with Sales team members at all levels to learn the business, understand needs, and build context for the work being performed.  

• Learn and participate in Lean Six Sigma problem solving activities and issue resolution processes.

• Support the Sales operation driving resolution of identified opportunity areas.

• Actively participate in Lean huddles through the Personal Lines Sales organization.

• Complete a capstone project: Identify an opportunity area within the Sales function, develop a solution to address the opportunity and present the proposal to Personal Lines Sales leadership team for consideration. 

• Collaborate with Sales team members, other Property & Casualty teams, and fellow interns to complete assigned work.

About You

A successful Personal Lines Sales & Distribution Intern at Nationwide has:

Education

• Pursuit of a Bachelor’s degree in Sales, Insurance, Business Administration, Economics, Finance, Marketing, Risk Management or Data Analytics preferred.

• Completion of junior year is preferred

• Involvement in student activities and/or some work experience

Skills/Competencies

• Strong written and verbal communication

• Detail-oriented with strong organization skills

• Ability to manage time and prioritize tasks

· Exposure to Artificial Intelligence tools

• Team-oriented mindset and collaborative spirit

• Professionalism and accountability

• Basic proficiency in Excel and PowerPoint

• Proficient with Microsoft Office and virtual collaboration tools (i.e., Zoom, Teams, etc.)

• Aptitude for learning on the fly and dealing with ambiguity

Nationwide does not participate in the Stem OPT Extension program. At its sole discretion, Nationwide determines whether to offer sponsorship for qualifying positions based on business need and budget. However, it is not usually available for entry level roles.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.