Pharmacy Business Support Intern

Job Description

What’s Pharmacy Business Support team at Wellmark? Pharmacy Business Support is experiencing a period of dynamic growth and increasing complexity. With evolving responsibilities across supporting customer service, new business, compliance, appeals, interdepartmental coordination, and benefit management, the team is consistently balancing strategic initiatives with high-volume operational demands.

What projects might I support?  Although subject to change, examples of projects are included below:

• Provide day to day experiences of collaboration and partnership with various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization. 
• Conduct side by sides with Pharmacy Business Support team to identify opportunities to streamline and optimize processes. Assist with development of desk level procedures and process maps to support recommendations.
• Work closely with Pharmacy Business Support Seniors and Leads to develop a process to analyze call data and feedback loops to identify pain points in pharmacy-related inquiries.
• Collaborate with Pharmacy Business Support Leads to develop a benefits guide and process for continual adds for new benefits. 
• Assist with current Pharmacy Business Support product rollout.

Ready to bring your strengths to Wellmark? Here’s what’s next! Review the qualifications below. If the position is a match with your passion and interests, submit your application today!  

This internship will start in May of 2026, working a hybrid schedule from our headquarters in Des Moines. 

Qualifications

• Current junior, senior or grad student pursuing a Bachelor's degree in Business, Process Management, Healthcare Management, Public Health, Analytics or related field
• Excellent verbal and written communication skills to effectively communicate recommendations to all levels of the organization
• Proficient with Microsoft Office Suites,
• Strong technical aptitude, with the ability to learn new systems quickly  
• Ability to think critically and analytically
• Strong interpersonal skills with the ability to build relationships of collaboration and trust
• Strong organizational skills, self-starter, ability to prioritize and multi-task

Preferred:

• Previous experience creating business process maps or flow charts  
• Prior experience in healthcare or previous internship or office experience