Process and Strategy Intern

Posted on 9/8/2025

Intelcom | Dragonfly

Intelcom | Dragonfly

No salary listed

Montreal, QC, Canada

In Person

Ride the next mile with us!

We are seeking a curious and meticulous Process and Strategy Intern to help us optimize our methods and support our growth. You will be at the heart of our transformation, directly contributing to improving the efficiency and agility of our engineering teams.

Responsibilities

  • Analyze and map technical engineering processes to identify improvement opportunities and bottlenecks.

  • Collaborate on defining and collecting performance metrics to measure operational efficiency and support decision-making.

  • Take charge of coordinating weekly strategic meetings (TPLT): managing invitations, preparing agendas, taking notes, writing summaries, and following up on action items.

  • Participate in documenting new procedures and communicating changes to the teams.

  • The role involves daily (or regular) communication with pan-Canadian stakeholders.

Qualifications

  • Currently pursuing a bachelor’s degree in industrial engineering, Operations Management, Management Information Systems, or a related field.

  • Strong analytical, organizational, and synthesis skills.

  • Strong collaboration and communication skills. 

  • Interest in continuous improvement and problem-solving.

  • Autonomy, thoroughness, and proactivity.

  • Ability to work independently with thoroughness and proactivity.

#LI-DNI #IG-DNI

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.