The Operations & Supply Chain Intern will support warehouse operations by analyzing data and creating tools that drive efficiency, accuracy, and performance. This role blends data analytics, process observation, and collaboration with warehouse leadership to help turn insights into impactful operational improvements. This is not a purely desk-based role—candidates should be comfortable spending time in the warehouse environment to observe, learn, and support operational processes.

Responsibilities:

Collect, analyze, and validate data related to warehouse operations (e.g., productivity, order accuracy, downtime).
Develop and maintain reporting tools using Excel, Power BI, Power Apps/Automate, and SharePoint.
Collaborate with warehouse leadership to present findings and support implementation of process improvements.
Ensure data accuracy across multiple systems, including Manhattan, D365, and spreadsheets.
Participate in special projects focused on process optimization, labor planning, and workflow improvement.
Work in both office and warehouse environments to observe processes, gather data, and provide hands-on support as needed.

Qualifications:

Currently pursuing a degree in Supply Chain, Operations, Business, Data Analytics, or a related field (junior, senior, or graduate level preferred).
Prior internship or relevant experience is a plus.
Solid Excel skills required; experience with Power BI, Power Apps/Automate, or SharePoint is a plus.
Exposure to D365, Manhattan, or SAP (data-focused use) is a bonus.
Strong attention to detail, structured thinking, and ability to communicate insights clearly.
Confident presenting data and explaining complex information in a simple, actionable way.

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This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.

Operations and Supply Chain Intern

JM Family

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