Apprentice Travel Plan Administrator

• Suffolk County Council 
• Address:  Endeavour House, Ipswich, IP1 2BX - Hybrid working
• Salary: £24,413 per annum (pro rata for part time)
• Hours: 37 hours per week - flexible working options available
• Contract:  Fixed Term or Secondment for 21 months (Apprenticeship)

As a modern, flexible and effective organisation, at Suffolk County Council we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as an Apprentice Travel Plan Administrator, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will improve our climate impacts and local air quality, as well as developing your career.  Reimagine the possibilities.

Your role and responsibilities 

You will be joining the team working on building a zero-carbon council within a zero-carbon county. Travel represents a big part of the council’s footprint, and you will be supporting staff to find more environmentally friendly alternatives. This includes administering our existing benefits programme of public transport discounts and cycling programmes, as well as working with colleagues to expand the package of benefits.

Key activities will include:

• Administering travel discounts scheme, including eligibility checks and liaising with payroll and travel operators.
• Running the council’s carshare scheme, keeping up to date records and providing badges.
• Planning and coordinating a range of activities to support sustainable travel, such as communication campaigns and cycle maintenance sessions.

Your apprenticeship

• Business Administrator - Level 3 Apprenticeship search / Skills England
• 18 months + 3 months for end point assessment

We welcome apprenticeship applications from all ages and backgrounds. There's no upper age limit - it's never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career. 

The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level. 

Read the Job and Person Profile (Word) and the Apprenticeship Recruitment Brochure. During the apprenticeship, you'll be working towards the role described in the Job and Person Profile. You will have the opportunity to receive hands-on training and pursue certification. Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract. 

You will need 

• Our ideal candidate has a good level of literacy and numeracy, and an eye for detail to be able to make sure all the claims are processed correctly.
• We hope you’ll bring a passion for helping us to support sustainable travel and enjoy looking for creative ways to reduce people’s reliance on the car.
• Bringing your people skills and empathy to the role will be important to making a success of the job.
• We would like the successful candidate to develop the role to suit their skills, bringing their own talents and creativity to delivering on our aims.

The team 

You will work within a team that is passionate about improving Suffolk’s environment. From cutting the council’s energy use, to protecting and enhancing nature, to supporting residents and businesses to enjoy the benefits of sustainability, the team works across a broad spectrum of activity.

We all have our own strengths, but as a team we believe in close collaboration and supporting each other's work. We have a culture of supporting our team members to develop their skills.

While we believe it’s important to spend time together to share ideas and keep abreast of what everyone is up to, we also support flexible working that suits the needs of the employee.

Empowering Everyone 

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information 

Please contact Lianne Fountain for a casual conversation. You can reach them by calling 01473 265411 or emailing[email protected]. 

If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application. 

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. 

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. 

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process. 

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing[email protected]or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. 

Closing date: 11.30pm, 20 November 2025. 

Interview date: 9 December 2025. 

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid