Junior Business Analyst – 6 months internship

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

CD&T is composed of several sub-departments, including Employees & Corporate Functions, which focuses on optimizing applications, digital experiences, and tools dedicated to our Corporate teams and Heartists®. 
As part of our digital transformation, we are deploying Robotic Process Automation (RPA) solutions across corporate functions. You will join the Smart Automation team as a Junior Business Analyst, reporting to the RPA Project Manager, and working closely with teams based in Bangkok, Bangalore, and Paris. 

Your Missions:

• Help identify business processes suitable for automation 
• Contribute to writing functional specifications and use cases 
• Support local teams in gathering requirements and documenting processes 
• Collaborate with RPA developers to ensure alignment between business needs and technical solutions 
• Assist in testing phases and production rollouts 
• Participate in change management and user training initiatives 

Qualifications

And you:

• Master’s student (business school, engineering school, or university) with a focus on information systems or project management 
• Interest in digital transformation and automation technologies 
• Strong analytical skills, attention to detail, and rigor 
• Excellent communication skills and a collaborative mindset, especially in multicultural environments 
• Fluent in French and English (written and spoken) 
• Previous experience in business analysis or project management is a plus