CRM Webmarketing Intern

Job Description

Within the Customer Relationship Management (CRM) Department, and in constant contact with product managers and subsidiaries, you will support the CRM Operations Specialist in deploying campaigns across web channels.

You will coordinate communication campaigns to build customer loyalty and attract new consumers. You may also be involved in cross-functional projects depending on CRM activity.

Campaign setup on selected CRM channels:

• Gather campaign requirements
• Coordinate campaign execution
• Ensure proper deployment of communications
• Guarantee smooth operations and compliance with collaboration processes with internal stakeholders
• Manage the planning of the different communication channels
•  

Analyze & optimize CRM campaigns:

• Monitor campaign performance and progress
• Identify pain points across campaigns using performance indicators
• Provide recommendations and suggestions for CRM campaign improvements
• Ensure proper documentation of operated channels

Qualifications

• You are a student, autonomous, rigorous, diplomatic, proactive, and highly organized
• You are fluent in English (written and spoken)
• You can coordinate projects across multiple stakeholders and are eager to learn about CRM and Digital Marketing
• Ideally, you have some experience in CRM, knowledge of Salesforce Marketing Cloud and HTML, as well as a good understanding of the video game market
• If you are looking for a unique experience in the gaming industry and are ready to take on an exciting challenge, we’d love to hear from you!