Reservation Intern

Job Description

• Customer care through phone and email demands.
• Manage individual and group (accommodation) reservations.
• Use of reservation programs: Opera (PMS) and Resaweb.
• Follow up of any reservation no matter the shop channel making them all feel “spoiled”.
• Revise all the reservations on the books to check their validity and details.

Qualifications

• Currently enrolled in a Hospitality education.
• Strong social and communication skills.
• Proactive, enthusiastic, and attentive to detail work attitude.
• Excellent knowledge of Spanish and English languages, French is a plus.
• You don't have to be a specialist already, but you are eager to learn.
• Available for at least 6 months, 5 days a week, 40 hours of internship per week.