Support Engineering Intern
Posted on 8/29/2025

Geotab
No salary listed
Oakville, ON, Canada
Hybrid
Flexible hybrid working model; in-person presence is encouraged.
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Support Engineering Intern who will assist the Software Engineering Support team in providing in-depth troubleshooting assistance to Geotab partners and staff. The ideal candidate should have the ability to understand complex systems and demonstrate strong communication, troubleshooting and problem solving skills. If you love technology, and are keen to join an industry leader - we would love to hear from you!
What you'll do:
As a Support Engineering Intern your key area of responsibility will be to learn and apply foundational knowledge of Geotab products, including the MyGeotab software application, Geotab Drive, and Geotab GO devices to help diagnose and troubleshoot software issues and inquiries. This internship is an excellent opportunity to gain practical experience in a fast-paced technical support environment. You will need to work closely with your colleagues on the Engineering Support team, as well as Support teams and Software Development.
The opportunity:
- 8, 12 or 16-month work-term beginning January 2026.
- Full-time, paid internship: Monday - Friday, 37.5hrs/week.
- Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
- Learn more about the Geotab Campus Program here.
How you'll make an impact:
- Assist in gathering relevant information by evaluating and analyzing symptoms to help resolve software issues and inquiries.
- Contribute to the issue queue management by:
- Learning to ask targeted questions to understand the root of the problem.
- Assisting in properly logging issues.
- Learning from support issues and collaborating with team members to improve the reliability and operability of Geotab products.
- Participate in new product testing.
- Leverage data visualization tools to create troubleshooting dashboards.
- Complete ongoing training/research to stay current on new and existing Geotab products.
- Consistently demonstrate Geotab’s Core Values in all daily work and interactions.
What you'll bring to the role:
- Pursuing a Post-Secondary Diploma/Degree specialization in related field (Engineering, Computer Science)
- Knowledge of SQL, Python, Javascript, Excel.
- Understanding of customer service principles and practices.
- High accuracy and attention to detail.
How we work:

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