Intern – Customer Management

About us:  At Plexus, our vision is to help create the products that build a better world.  Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. 

When we invest in our people, we invest in building a better world. 

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.  

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. 

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. 

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. This is an internship position (Non-Exempt Salary); the hourly range is stated below. The rate offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Hourly Rate:

$19 - $21/hr.

Purpose Statement:  The Customer Management Intern role is an entry level position designed to introduce the candidate to Plexus, our market sector team, and how we drive results for our customers. As an intern you will work collaboratively on cross-functional teams to complete projects designed to provide you with insight into the Plexus value stream while simultaneously supporting continuous improvement at Plexus. You will also work independently to perform routine tasks and work side-by-side with a market sector team member to witness regular meetings and interactions with our customers.

Key Job Accountabilities:

• Successfully complete assigned projects and present a summary at the end of the program to Plexus leadership.
• Demonstrate ability to deliver clear, concise, and responsive communications throughout program. Provide intermediate updates on specific project statuses as necessary.
• Build and develop multi-level relationships within each functional area where you interact. Learn how to advocate for customer needs and Plexus needs within each functional area.
• Demonstrate the ability to communicate a working knowledge of the Plexus value stream, including how we differentiate through the services we offer to drive results for our customers. leader to complete
• Promote the company brand through application of company core values. Perform additional duties as assigned.

Education/Experience Qualifications:

• Requires enrollment towards or achievement of a college or university degree, or the equivalent work experience, with conceptual knowledge of fundamental business theories, principles and practices.

Other Qualifications:  

• The ideal candidate will have a passion for customer relationship management, problem solving, and business development, and enjoy working within a team.

Physical Requirements:  

• Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements:  

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements.  If you need an application accommodation, please contact us by email at [email protected]. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.