Technical Service and Warranty Intern

A GOOD INTERNSHIP IS NEVER HANDS-OFF.

SHARE YOUR PASSION.

We believe in creating an environment where our interns really can learn by doing during their time with us and where they are given their own areas of responsibilities from the start. That’s why our experts treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough. 

BMW UK, National Sales Centre, Farnborough – Technical Service & Warranty Intern - 13 Month Placement (July 2026)

The successful candidate will predominantly work within the Technical Campaigns team, providing support to all different areas within Aftersales, and also to our Retailer network.  The position provides the opportunity to collaborate with all areas and gain a holistic understanding of the department and its role with the company.

What awaits you?

• Analyse outstanding recall customer data to locate vehicles with incorrect registered keeper details and monitor completion rates of technical actions using BMW data tools.
• Assist with customer mailing templates and generate batches of letters for recalls and technical actions; administer TCN system for in-car and app messaging and compile campaign effectiveness reports.
• Develop and support a recall VIN lookup tool for technical actions; compile monthly recall and campaign completion rate reports.
• Publish bulletins and documents to Retailer HUB, BMW UK’s information supply platform for the Retailer network; liaise with individual Retailers to improve completion rates of low-volume recalls.
• Communicate with other departments (Parts, Customer Services, Aftersales regional teams) and interact with regional teams to support Technical Campaigns and Special Processes.
• Monitor quality issues and trends by reviewing internet forums and social media; organize regional/team meetings and communicate minutes.
• Collaborate with NSC national workshop management to report recall and campaign completion at Corby and Upper Heyford off-site used-car centres and participate in the Technical Services Working Group Council.

Qualifications and experience:

• Studying towards a bachelor's degree and on track to achieve at least a 2:2.
• Excellent knowledge of MS Office products, especially Excel and PowerPoint.
• Passion for the automotive industry and understanding of working in a premium brand environment.
• Excellent organisation / management and budget planning skills, with outstanding attention to detail.
• The ability to think creatively, analytically, and strategically.

Why choose us?

·    Great Pay – A competitive annual salary of £25,300, 27 days holiday per annum (pro rata to your contract)and an attractive pension scheme.

·    Rewarding Work-Life Balance – Contracted working hours are 37.5 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.

·    Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?

Apply early as we operate rolling recruitment—applications may close earlier if we receive sufficient interest. The process includes online testing, an assessment centre, and a virtual interview with the hiring manager.

Eligibility:

• Returning to studies for at least 6 months after the placement.
• Proof of legal right to work in the UK.

Equal Opportunities

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. 

Closing Date: Friday 31st October 2025

Further Questions?

Email us at [email protected]