IT – Co-op Program

84.51°

IT / Infrastructure & Cloud Technology – Co-op Program

Location Option: Cincinnati, OH

This role requires you to be in office M-TH, with the potential option to work remote on F (if role allows). Housing is not provided for Co-ops.

Semester: Spring 2026

Program Duration: January 12 - May 8, 2026

This is a strict start and end date; must be available for the entire program duration – we will not accommodate dates outside of this. You must be available to work full-time (8am-5pm EST) during the whole duration of the co-op semester to be considered.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United Stated and with the Kroger Family of Companies (i.e. H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

SUMMARY: 

This semester long program is about doing hands-on work while learning about and experiencing our unique culture. You’ll spend a semester working directly on a team and will be responsible for real work and seeing it to completion.

We look for co-ops that would like to build upon their experience here, and we welcome successful co-ops back multiple times throughout their studies. We encourage and enable students to gain experience in all areas of our Infrastructure & Cloud Technology (ICT) space. ICT includes many different areas of work, each are listed below and we work to rotate co-ops as we invite them back. Co-ops are assigned to one team for the duration of the semester. We give you real responsibility because we know you are capable of doing real work, and we want you to have the opportunity to showcase your talent and develop your skill set.

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• Pursuing a degree in Information Technology or related subject

• Must be current student

• Able to work 40 hours a week (8am-5pm)
• Adaptable
• Willing to work collaboratively
• Problem solving skills
• Great communication skills
• Loves to learn new things
• Fast learner
• Takes initiative
• Ability to take direction from mentors

CO-OP PROGRAM TEAM PLACEMENTS:

Collaboration & Office Technologies:

The Collaboration & Office Technology team is responsible for identifying, implementing, and supporting end-user and in-office technology needs for 84.51°.  We work to identify the proper solutions while also adhering to our enterprise standards to deliver reliable, maintainable, and secure solutions.  We deliver client hardware and solutions that empower our users to deliver on our company’s promise to innovate, build products, and deliver insights to Kroger that drive value to their customers.  We utilize the following technologies: Windows OS, macOS management, O365 administration, mobile device management, software packaging, video conferencing, audio visual technologies (mics, speakers, touch panels, projectors), digital signage, SCCM, Jamf Pro, Flexera, BiAmp, AMX, Omnivex, Dell, Apple, Microsoft.

Networking and Tech Foundations:

The Networking Team administers, maintains and troubleshoots the entire 84.51° full stack network infrastructure and Unified Communication Systems in our data centers and across our branch offices.  A high-level view of responsibilities across our entire network include:

• Intra data center connectivity and Intra-office Ethernet and wireless connectivity
• Cisco switches, routers, firewalls and wireless controllers
• Cisco Unified Communication systems for Jabber, IP phones and video conferencing
• Cisco ISE (Identity Services Engine) for network port security
• Remote Access and site-to-site VPN
• Wide Area Network (WAN) connectivity
• Internet service at branch offices and data centers and related firewall rules

The Tech Foundations team designs, installs, configures, and manages a wide range of technologies.  The Tech Foundations team supports a wide range of technologies including: Automation, Data Backup/Restore, Data Center Management, Enterprise Storage, Linux Operating Systems, Server Hardware, and Server Security. There is always something new and exciting to learn on our team. 

Service Desk:

The Service Desk is responsible for providing support on all 84.51° products, whether internally developed or off the shelf. The Support Bar/Desk is the front-line support to our internal and external customers, includes computers and end user devices. The role of the Support Desk Analyst is to ensure we do our best to make our customers' lives easier. The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues.

Basic understanding of:

• Task orientated to work tickets to completion with assistance of senior members of the team
• Basic IT troubleshooting experience
• Windows, Linux, Operating Systems
• Networking technologies
• Database technologies
• TCP/IP protocol stack
• HTTP/HTTPS protocol stack
• Familiarity with command line syntax or willingness to learn
• Super bonus points for having experience with Python or PowerShell. (This means you would have the ability to: read current scripts, perform troubleshooting of scripts and suggest minor enhancements or perhaps implement these changes to current scripts.)

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