IT Security Operations Support Management Intern

Description

This position is an onsite internship in Plano, TX for the Fall 2025 semester, up to 25 hours per week.

Job Summary

We are looking for an IT Security intern to learn and support enterprise endpoint management, identity access, and data governance. This role involves working with Security Tools such as Qualys, CrowdStrike, Netskope, KnowBe4, Securonix, Okta, OpsRamp (monitoring system), Microsoft Intune, Azure Entra ID, Microsoft Purview, and ServiceNow to ensure secure device management, cloud identity controls, and compliant asset tracking. The intern will gain practical experience in improving Endpoint Management, Security, Asset and Data Management.

What Will You Learn

• How to deploy SASE (Secure Access Service Edge) agent on all corporate EndPoints.
• How to perform security vulnerability scan using Qualys (VM security tool).
• How to classify, label, and protect sensitive data using Microsoft Purview.
• How to use the CrowdStrike EDR (EndPoint Detection and Response) portal on abnormal security activity detections and responses.
• How to use Securonix SIEM (Security Information and Event Management) for troubleshooting and ServiceNow ticket tracking on security alerts.
• How to support IT compliance using real-world frameworks.

Responsibilities

• Assist in Netskope agent deployment, testing and troubleshooting.
• Support user provisioning, access policies, conditional access and MFA setup in Azure Entra ID.
• Help classify and track sensitive data in Purview for compliance.
• Track IT assets (endpoints, peripherals, virtual assets), assist in inventory audits and asset lifecycle documentation.
• Endpoint Vulnerability Management using scan reports from Security tools (Qualys).
• Learn and assist in adding assets into Infrastructure Monitoring system (OpsRamp).
• Learn and assist in SIEM activities such as monitoring log forwarders and classification of critical alerts.
• Learn and assist in Endpoint Patch Management using Microsoft Intune.
• Update and validate Configuration Items (CI) records and relationships in ServiceNow CMDB.
• Assist in Phishing Campaign preparation using KnowBe4.
• Document, reconcile, and maintain asset lifecycle records across systems.

Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in Information Technology, Cybersecurity, Computer Engineering, or a related field.
• Familiarity with Microsoft Intune for device management or exposure to Microsoft Endpoint Manager via academic labs or personal projects.
• Basic experience or coursework in PowerShell scripting for tasks such as device queries, user/group management, or policy automation.
• Understanding of Azure Entra ID fundamentals such as user provisioning, MFA, and Conditional Access.
• Exposure to security tools and security agent configuration in endpoint or cloud environments.
• Knowledge of data classification, DLP, and compliance tools such as Microsoft Purview.
• Awareness of ServiceNow CMDB concepts, including configuration items (CIs), relationships, and lifecycle tracking.
• Willingness to analyze logs, interpret dashboards, and assist in automation for endpoint security and data governance.
• Strong attention to detail, process orientation, and eagerness to work in a secure and regulated IT environment.
• Exposure to Security Tools, specifically on Endpoint vulnerability management and patch management.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.