Intern

Job Description Summary

- Explore, develop, implement and evaluate Digital innovative solutions that address customer needs

- Co-create with key stakeholders to build partnerships and collaborations

- Delivers multiple projects across data and products including build and operations.

- Deliver project across the design, development and production stages of a project to support the successful delivery within set TAT.

-Works in collaboration with various teams to maximize value.

- Provide analytical reports to Marketing Sales Operation teams to help with decision making on Sales Force resource allocation through delivery of proven analytics based projects.

-Provide analytics support to Novartis internal customers

Job Description

Major accountabilities: 

• Prior knowledge / interest in of tools / processes like Customer Relationship Management, Marketing Campaigns, Customer Journey design, Customer LTV attribution, Creative problem solving, user experience design, Customer Targeting, Marketing ROI attribution. 

• Plan and deliver as per the agreed TATs  

• Delivers projects for Country, Region and global teams, ensuring adherence to timelines and quality objectives. 

• Ensures delivery of efficient and high-quality deliverables. 

• Perform qualitative and quantitative analytics on pharmaceutical data (e.g. Incentives data, doctor/brand sales data, reps call activity data, payer data analysis, third party sales data) for Internal customers to enable informed decision making in sales and marketing of pharmaceutical products 

• Takes initiative to drive standardization of reports across brands 

• Support team lead in all business-related tasks, activities, building process documentation and knowledge repositories. 

Key performance indicators: 

• Quality and accuracy of the deliverables within defined TATs 

• Optimization through Process automation 

• Ability to engage multiple stakeholders / projects. 

Minimum Requirements: Work Experience: 0-2 years 

Skills: 

• Learning Agility  

• Project Management; Stakeholder Engagement. 

• Analytical Thinking & Business Analytics 

• Data Science 

• Working knowledge of MS-Office (MS Excel, VBA, PowerPoint, Access) 

• ETL skills (Desirable) 

• Interpersonal & Communication skills 

• Strong Team player  

Languages: English.

Skills Desired