UX Research Co-op

Launch Your UX Research Career!

Join our Design Research team and gain hands-on experience in identifying user needs, challenges, and opportunities. You'll learn the fundamentals of various research methods, how to transform learnings into actionable insights, and how to inform user-centered designs. Participate in conducting end-to-end research, synthesizing findings, contributing to data-driven decision-making, and exploring innovative research techniques. This co-op is your opportunity to establish a solid foundation in understanding people and crafting exceptional user experiences.

Some things the Design Research team works on:

• Leveraging diverse research methods to discover stakeholder needs, challenges, and opportunities
• Collaborating with cross-functional teams to determine research priorities and inform product roadmaps
• Supporting a democratized research practice from concept through execution, ensuring rigor and validity
• Transforming qualitative and quantitative data into actionable insights that drive user-centered designs
• Educating and empowering teams across the organization through research, learning sessions, and resources

Some of the methods we use on the Design Research team include:

• Qualitative methods (e.g., interviews, moderated testing, unmoderated testing, etc.)
• Quantitative methods (e.g., surveys, analytics interpretation, A/B testing, etc.)

Your career experience so far may include:

• Exposure to UX research methodologies or human-computer interaction concepts
• Hands-on experience with research projects (academic or professional)
• Previous co-op or internship experience in a related field
• A passion for understanding people and solving complex problems

As a UX Research Intern/Co-op, you are likely to assist with:

• Conducting and presenting user research for our platform
• Developing and facilitating workshops that help guide the design team in leveraging AI and other emerging technologies responsibly and effectively
• Assisting in the design and execution of various research studies, from defining research questions to recruiting participants
• Analyzing qualitative and quantitative data to identify patterns, themes, and actionable insights
• Contributing to the synthesis and communication of research findings through artifacts, reports, presentations, and interactive sessions
• Supporting the development of educational resources and templates for research best practices