Market Technology and Member Experience Intern

Description

MEMX is searching for an intern to join our team, bridging the Market Technology and Member Experience departments. This internship offers a unique opportunity to gain hands-on experience in the development, delivery, and client engagement of our platform.

The ideal candidate has an interest in market technology, trading infrastructure, and client relationship management. In this seat you will have exposure to both technical and business sides of market operations, helping to enhance member connectivity, optimize client experiences, and support technology deployment initiatives.

This position will be offered as hybrid working from our co-working office space in midtown-NYC at least two days per week.

MEMX currently has a U.S. presence in these states: California, Connecticut, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, & Utah

What You’ll Be Doing

• Collaborate with team members to gather data and insights relevant to client relationships
• Contribute to the development of reports that provide valuable information to both internal teams and our clients
• Support ongoing projects aimed at improving client engagement and maximizing business relationships
• Partner with Market Technology team to analyze how trading components and APIs impact client performance and experience 
• Assist in documenting and testing new platform functionality, helping to ensure reliability and ease of use for market participants 
• Participate in team meetings and contribute ideas for enhancing client strategies
• Attend client meetings to grow understanding of member needs and motivations to optimize experience with MEMX
• Work with Market Technology team to build and enhance a map of global exchanges & venues and the technology they use
• Utilize the above to update the addressable market for MEMX Market Technology

Requirements

• Currently pursuing a degree in Business, Finance, Economics, Computer Science or a related field
• Strong analytical skills and attention to details
• Proficient in Microsoft Excel and comfort working with data or technical tools (SQL, Python, or similar a plus) 
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a fast-paced environment
• Preference for candidates who live in the NYC/NJ area

What You Will Gain

At MEMX you will have the ability to work with a talented team of professionals who bring diversity of thought and background. You will have the opportunity to shape the future of our company and the impact MEMX will have on our clients and the broader markets. Additionally, you will gain:

• Hands-on experience in client relationship management and financial planning analysis
• Exposure to real-world business strategies and client relationship management
• Mentorship from highly experienced professionals in the industry
• Networking opportunities within the organization

Pay rate: $30/hourly

Equal Opportunity Statement 

MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Diversity Inclusion Statement  

At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.