Social Media Intern

IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email [email protected] with questions.

About Zello

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month. 

At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.

And this is where you come in.

Join our Product Marketing team in Austin to play a hands-on role in shaping Zello’s voice across TikTok, Meta, and LinkedIn. This is a paid, entry-level, part-time role for someone early in their career who already knows how to grow social media accounts and produce polished short-form video content. After a successful first year, you will have established a consistent posting rhythm, grown Zello’s following across platforms, launched multiple viral campaigns, and positioned Zello as a standout brand for both consumer and business audiences.

What you’ll do

• Own the social media calendar: plan, schedule, and publish 3–4 posts per week across TikTok, Meta, and LinkedIn.

• Create high-quality, polished video content using native tools or equivalent editing platforms.

• Film creative content yourself—whether in the office, out in the field, or with props and scenarios that bring Zello to life (this is not an influencer role).

• Engage across platforms by commenting, replying, and participating in relevant threads to boost Zello’s visibility (approx. 30% of the role).

• Track performance and report analytics, using insights to refine strategy and double down on what’s working.

• Stay plugged into social and cultural trends to create timely, relevant content that drives engagement.

• Collaborate in person with the Product Marketing team to brainstorm campaigns and bring creative ideas to life.
  

Who you are

• You have proven experience managing social media accounts and growing a following—through a personal brand, school project, freelance work, or prior job.

• You are skilled in short-form video creation and editing and maintain a high standard for quality and polish.

• You can demonstrate your ability by sharing:
  

  • Links to social media accounts you’ve managed and grown.
    

  • Links to specific videos you have filmed and edited.
    

• You are trend-savvy, creative, and resourceful—able to take an idea and quickly turn it into engaging video content.

• You are comfortable filming and producing content independently (without being the on-camera face of the brand).

• You are a self-starter and doer, excited to pitch ideas, test new formats, and iterate based on results.

• You thrive in collaborative environments and are eager to contribute in person as part of a fast-paced marketing team.
  

What success looks like

• Publishing 3–4 posts per week across TikTok, Meta, and LinkedIn.

• Launching at least 2 viral campaigns in your first year that significantly boost brand awareness.

• Driving steady growth across platforms, such as:
  

  • 30–50% increase in followers every six months
    

  • Consistent engagement rate of 5–7% on average posts
    

  • Regular spikes in reach/views from trend-based or viral content

• Establishing Zello as a recognizable voice in relevant conversations, both consumer- and business-facing.
  

Details

• Location: In-person, Austin, TX (approx. 2 days per week to start)

• Schedule: Part-time (10–15 hours per week)

• Compensation: Paid internship

• Level: Entry-level (requires proven experience with social media management and video editing)

• Reports to: Product Marketing team

• Duration: Open-ended, with potential for growth into a full-time role

• Application requirement: Candidates must provide links to social media accounts they have managed and grown, along with specific videos they have personally filmed and edited.

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!

Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.

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