Service Solutions Intern

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Career Programs

Job Sub Function:

Non-LDP Intern/Co-Op

Job Category:

Career Program

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech 

JOB SUMMARY:

The 2026 Service Solutions Intern will complete projects related to strategic business issues, either independently or as part of a team, and present key findings to stakeholders. Collaboration with departments such as R&D, Manufacturing, and Quality will be essential to enhance product quality and serviceability.

This will be accomplished by assisting in creating various documentation, including user guides, troubleshooting tips, training materials, and reports, while leveraging process improvement tools to identify opportunities for quality and efficiency enhancements. 

DUTIES & RESPONSIBILITIES:

In accordance with all applicable federal, state, and local laws/regulations, as well as Corporate Johnson & Johnson procedures and guidelines, this position:

• Complete projects (varied by function) either individually or as part of a team, involving strategic business issues.

• Present final project(s) to key stakeholders in the department.

• Work with teams like R&D, Manufacturing, and Quality to help develop and improve products.

• Assist in creating helpful documents such as user guides, troubleshooting tips, training materials, and reports.

• Help identify ways to improve product quality and serviceability using process improvement tools.

• Communicates relevant business-related issues and opportunities to the next management level to facilitate informed decision-making.

• Responsible for communicating business-related issues or opportunities to next management level

• Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.

• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable

• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.

EXPERIENCE AND EDUCATION:

• Currently pursuing a bachelor’s or master’s degree in engineering; must have completed at least sophomore year before internship starts.

• Minimum GPA: 3.0.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS*

• Verbal and Written Communication Skills: Strong ability to communicate technical information clearly to diverse stakeholders.

• Problem Solving: Basic analytical skills to identify issues and implement solutions that enhance quality and service operations.