2026 Summer Intern

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About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Fixed Term & Temporary

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce, the Customer Company, inspires the future of business with AI + Data + CRM. Guided by core values, they help companies connect with customers in new ways and empower employees to be trailblazers who drive their careers and improve the world. If you believe in using business as a platform for change, you've come to the right place.

About the Heroku Business Operations Team

The Heroku Business Operations team translates Heroku's business vision and plans into reality. The team focuses on driving growth and efficiency through data-driven insights, customer-centric programs, and transformational business processes. As an intern, you'll be at the forefront of a major business transformation, helping to modernize and automate Heroku's business operations to fuel its next phase of growth. This is a unique, high-visibility opportunity to actively participate in shaping the future of a well-known developer platform

What You'll Do

As a Summer 2026 Intern - Heroku Business Operations, you'll get hands-on experience in a dynamic, fast-paced environment. Your responsibilities will include:

• Business Performance Analysis: Evaluating business performance against growth targets and supporting daily operations.

• Strategic Projects: Contributing to high-impact projects such as an Attrition Deep Dive to understand and address customer churn, and a Go-To-Market (GTM) analysis to optimize sales and marketing strategies. You may also be involved with initiatives focused on financial and operational automation, pricing transformation, and AI integration.

• Metric Definition and Interpretation: Defining and interpreting key performance metrics to deliver insights and recommendations to leadership.

• Process Optimization: Triaging operational issues and helping to optimize systems and processes for scalability.

• Cross-Functional Collaboration: Working with various teams across the organization, including Finance, Marketing, Product & Sales, to support business needs.

Required Skills

To be successful in this role, you should have:

• Strong Analytical and Problem-Solving Skills: The ability to structure complex problems, ask insightful questions, and use data to develop actionable recommendations.

• Excellent Communication: The ability to translate complex data into clear, compelling presentations for a senior-level audience.

• Cross-Functional Collaboration: Experience working on cross-functional projects and collaborating with diverse teams.

• Start-Up Mentality: A proactive and resourceful mindset with the ability to manage multiple priorities in a dynamic environment.

• Advanced Excel Skills: High proficiency in Excel, including complex formulas, PivotTables, and other functions for analyzing large datasets.

• Proficiency in SQL: The ability to write and execute SQL queries to extract and manipulate data from databases.

Preferred Qualifications

We are particularly interested in MBA candidates with a passion for business strategy and technology. Prior experience in a highly analytical role such as consulting, investment banking, or sales operations is a plus. Experience with data visualization tools like Tableau is also a "nice to have" skill.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $55 to $55.For California-based roles, the base salary hiring range for this position is $55 to $55.